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Senior Course Support Administrator

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University of the Arts London

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

40199.00 - 49072.00 GBP / Year

Job Description:

Are you looking for an exciting opportunity to take the next step in your career at UAL? Do you enjoy delivering excellent customer service, supporting academic teams, and helping to shape high‑quality student experiences? We are seeking 4x enthusiastic and proactive Senior Course Support Administrator to join the Academic Registry Course Support Service on a fixed‑term basis for 24 months. Based at one of our colleges, you will work closely with the Assistant Head of Course Support to provide enhanced administrative support for a designated portfolio of courses. You will play a key role in ensuring the smooth running of course operations, supporting both staff and students, and contributing to continuous improvement across the service.

Job Responsibility:

  • Provide enhanced administrative support for a designated portfolio of courses
  • Play a key role in ensuring the smooth running of course operations
  • Support both staff and students
  • Contribute to continuous improvement across the service

Requirements:

  • Experience as a Senior Course Support Administrator
  • Highly organised and proactive
  • Ability to act as the primary point of contact for course support
  • Ability to ensure a consistently high-quality service
  • Ability to thrive in a fast-paced, customer-focused environment
  • Experience managing a team of Course Support Administrators
  • Experience overseeing key administrative processes including monitoring HPL contracting, cross-programme units and course-level communications
  • Experience coordinating course-level activity
  • Ability to work closely with academic teams and professional services colleagues across finance, staffing, Student Services and Digital Learning to ensure effective coordination and compliance

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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