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Senior Counsellor

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Location:
United Kingdom

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Senior Counsellor in our EAP team, you’ll play a dual role of providing clinical expertise and leading a dedicated team of 8–10 counsellors. You’ll ensure the highest standard of care for clients while promoting the continuous development and well-being of your team. You’ll deliver a confidential, 24/7 support service across various channels—telephone, virtual, and face-to-face—covering issues like depression, anxiety, stress, debt advice, and family matters. Your leadership will foster a culture of empathy, resilience, and clinical excellence.

Job Responsibility:

  • Lead and manage a team of 8–10 counsellors through regular supervision, performance reviews, and well-being check-ins
  • Deliver one-on-one clinical and peer supervision alongside case management
  • Carry a small caseload of clients, providing specialized interventions and support
  • Collaborate with Senior Managers to ensure adherence to TERC’s values and clinical standards
  • Organise induction training, ongoing development, and performance evaluations for new and existing team members
  • Support the continuous professional development (CPD) of your team through workshops and training sessions
  • Conduct risk assessments, develop risk management plans, and manage complex clinical cases with sensitivity and professionalism
  • Be part of the clinical on-call rota, ensuring comprehensive support is available when needed
  • Contribute to service development through innovative clinical practices and process improvements
  • Deliver post-incident support and interventions for staff following traumatic events

Requirements:

  • Professional Registration
  • Degree or equivalent experience in a health-related field
  • Significant experience in managing and leading a counselling or clinical team
  • Expertise in short-term, solution-focused interventions
  • Strong skills in clinical decision-making, conflict resolution, and managing immediate client risk
  • Excellent communication, problem-solving, and report-writing abilities
  • Ability to motivate, develop, and nurture both individuals and teams
  • A deep commitment to safeguarding, equality, and diversity in practice
  • All applicants must be legally entitled to accept and perform work in the UK
  • All positions are subject to an enhanced DBS check

Nice to have:

  • Postgraduate Diploma in a relevant field (e.g., trauma, group work, consultation)
  • Formal training in clinical supervision
  • Experience in multi-agency partnership work

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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