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We are looking for a Senior Corporate Group and Events Specialist to join our team here in Barcelona or Birmingham. About the Role: Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams; The Senior MICE Executive will be responsible to handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting Perks Enterprise and legacy accounts globally; Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate); Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements; Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner; Supporting sales conversations in conjunction with Sales Executives and Enterprise Sales Executives for discovery purposes and helping potential customers understand our services; Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements; Handling of all conferences, events, groups, incentives and meetings worldwide; Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities; Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process; Processing responses to clients within the companies agreed service level agreements; To be aware of and act in accordance with all Company Quality Standard and Procedures; To actively get involved in the process operated by the company and make suggestions on possible improvements; To be part of the team and actively help and assist colleagues as needed; To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability; To service successfully and at a high level MICE & Groups as Perk add-on-services
Job Responsibility:
Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams
The Senior MICE Executive will be responsible to handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting Perks Enterprise and legacy accounts globally
Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate)
Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements
Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner
Supporting sales conversations in conjunction with Sales Executives and Enterprise Sales Executives for discovery purposes and helping potential customers understand our services
Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements
Handling of all conferences, events, groups, incentives and meetings worldwide
Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities
Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process
Processing responses to clients within the companies agreed service level agreements
To be aware of and act in accordance with all Company Quality Standard and Procedures
To actively get involved in the process operated by the company and make suggestions on possible improvements
To be part of the team and actively help and assist colleagues as needed
To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability
To service successfully and at a high level MICE & Groups as Perk add-on-services
Requirements:
Previous experience of working in a venue sourcing / meetings & events team - preferably agency background
A good knowledge of venue and event destinations across the globe
A great communicator, well organised and used to working to tight deadlines and under pressure
A friendly and professional telephone manner
Confident in negotiating rates with suppliers on the telephone
Great time management
A positive, flexible attitude and a great team player
Nice to have:
Experience working with a MICE booking tool such as Cvent
Solid knowledge of event venues/hotels and destinations worldwide
What we offer:
Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Nurture your language skills with in real-life English, Spanish and Catalan lessons
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support