Senior Coordinator

• Process and update customer and reseller orders in CRM on a real-time basis with high accuracy
• Share product pricing with resellers as per the approved price matrix
• Prepare, maintain, and circulate monthly pricing workings for all India partners
• Handle website and paid incoming enquiries and guide end customers regarding pricing and authorized reseller details
• Make outbound calls to resellers and end customers for RFQ and quotation follow-ups
• Generate and share end-customer quotations as per company guidelines
• Match and reconcile monthly billing reports and ensure data accuracy
• Prepare daily sales reports, forecasts, and MIS for management review
• Share required operational and sales reports through internal systems
• Coordinate with internal teams (Sales, Accounts, Support) for smooth order execution

• Strong working knowledge of CRM systems and MS Excel
• Good understanding of sales operations and order management processes
• Excellent communication and follow-up skills
• High attention to detail and accuracy
• Ability to manage multiple tasks and meet deadlines
• Customer-oriented and partner-focused mindset
• 1–3 years of experience in sales operations, order processing, or channel management (preferred)
• Experience working with distributors/resellers will be an advantage

Experience working with distributors/resellers will be an advantage