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The Senior Coordinator Mobilisation is responsible for leading, coaching, and developing the Shutdown Mobilisation and Site Mobilisation Coordinator teams to ensure efficient, accurate, and compliant mobilisation processes across site operations. This role oversees mobilisation procedures, room utilisation, forecasting, travel coordination, and system improvements while ensuring consistent service delivery and adherence to internal processes. The Senior Mobilisation Coordinator works closely with the Administration Supervisor and key stakeholders to support continuous improvement initiatives, ensure operational readiness, and maintain high standards of customer service across the mobilisation function.
Job Responsibility:
Effectively lead and manage the Shutdown Mobilisation and Site Mobilisation Coordinators
Coach, mentor, and develop team members with a focus on attention to detail, process understanding, productivity, and service excellence
Conduct all training for Shutdown Mobilisation and Site Mobilisation Coordinators to ensure consistency of process across both functions
Drive and manage cross-training opportunities within the Shutdown Mobilisation and Site Mobilisation teams
Manage Shutdown and Site mobilisation procedures, ensuring documentation is relevant, current, and consistently applied
Actively work on process and procedure improvements across the mobilisation functions
Assist Shutdown and Site Mobilisation Coordinators with daily operational tasks as required
Support the Administration & Mobilisation Supervisor with projects, system enhancements, and improvement plans
Oversee general shutdown mobilisation processes, ensuring compliance with company, operational, and safety requirements
Provide guidance and support to coordinators managing daily travel, rosters, and site access processes
Ensure internal processes are followed and adhered to across all mobilisation activities
Conduct training sessions with contractor administrators as required to maintain alignment with site requirements
Complete regular reporting to the Administration & Mobilisation Supervisor, including flight and room availability trends and site compliance metrics
Complete monthly accommodation forecasting and distribute reports to relevant stakeholders
Manage village room utilisation and ensure accurate and up-to-date tracking
Oversee management of the village room allocation list and related communications
Provide exceptional customer service to employees, contractors, and stakeholders across all mobilisation and travel matters
Build strong working relationships with internal departments, contractors, and service providers to support efficient mobilisation processes
Perform additional tasks as required to support the mobilisation and administration functions
Requirements:
Current C class driver's license
High efficiency using the full Microsoft Office suite
Minimum of 3 years of INX experience specifically within the InFlight and +Process applications
Minimum of 3 years' experience within a site mobilisation role
Previous rostering and team management experience
Excellent customer service skills
Excellent people management skills
Previous experience in rostering and team management
Strong administration background
Ability to meet deadlines and timeframes
Ability to work in a busy environment and under pressure
Positive and friendly manner in supporting employees, contractors, and visitors at all levels
Respecting privacy and confidentiality in dealing with employee matters and information
Strong interpersonal and communication skills
A team player and willing to work autonomously
Flexible approach and attitude
Ability to multitask and manage work output with constant interruptions
A willingness and enthusiasm to embrace new tasks and training opportunities to support the responsibilities of this position and the smooth operation of the mine
What we offer:
Access to newly refurbished facilities at Pilgangoora, including gym, tennis, pickleball and volleyball courts, sports oval and scenic walking tracks
Health and wellbeing allowance
Paid community leave
Monthly employee recognition awards
Access to PLS' KidsCo School Holiday Program
Access to our Employee Assistance Program and Company Chaplains