Senior Coordinator, Financial Operations, CVS Health

CVS Health

Location:
United States, Scottsdale, Arizona

Category:
Finance

Contract Type:
Not provided

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Monitor and support processes related to Social Security Administration (SSA), Railroad Retirement Board (RRB), electronic funds transfers (EFT), and recurring credit card payments (RCD) to ensure accurate and timely payment posting and enrollment
Investigate and resolve member billing concerns in collaboration with internal teams, including Customer Care, Grievance, and Account Management
Assist with generating weekly member statements and faxing them to members when needed
Review and process reinstatement requests for members who have experienced significant life events
Reinstate eligible members in accordance with Medicare Part D guidelines, ensuring full compliance
Assist with the weekly refund process to ensure timely issuance of refunds and adherence to CMS regulations
Support the dunning and disenrollment process by ensuring accuracy, timeliness, and strict compliance with CMS standards
Collaborate with the automation team to identify opportunities for process improvement and efficiency

Requirements:

1 or more years of professional experience in a finance, accounting, or billing operations role
Familiarity with SAP, FACETS, COMPASS
Experience with financial reconciliations and premium billing processes
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Excellent analytical skills, attention to detail, and ability to prioritize tasks effectively
Ability to adapt quickly, manage multiple tasks simultaneously, and perform effectively in a deadline-driven environment
Bachelor’s degree in Finance, Accounting, or other related field preferred
High School Diploma or GED required

Nice to have:

Familiarity with SAP, FACETS, COMPASS
Experience with financial reconciliations and premium billing processes
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Excellent analytical skills, attention to detail, and ability to prioritize tasks effectively
Ability to adapt quickly, manage multiple tasks simultaneously, and perform effectively in a deadline-driven environment
Bachelor’s degree in Finance, Accounting, or other related field preferred

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 17, 2025

Expiration:
August 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Coordinator, Financial Operations