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Senior Coordinator – LD Community Wellbeing Service

midlandmencap.org.uk Logo

Midland Mencap

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Location:
United Kingdom , Birmingham

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

30905.00 GBP / Year ▼
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Job Description:

Midland Mencap is seeking to appoint a Senior Coordinator to help manage and deliver our Community Wellbeing Service across Birmingham. Our service is continually evolving as we strive to achieve the best possible life outcomes for the people we support. This role demands consistent delivery of high-quality outcomes and the ability to foster a positive working culture that empowers citizens with a learning disability to reach their full potential.

Job Responsibility:

  • Provide guidance, instruction, and support to Midland Mencap’s area coordinators and frontline staff
  • Support the Service Manager in driving high-quality support provided by our frontline staff
  • Ensure that the service meets its contractual obligations
  • Ensure that we provide outstanding support to adults with a learning disability within their home environment and that they remain an active part of the local community
  • Monitor that all Lead Workers are supporting citizens to find and sustain a tenancy, develop independent living skills, receive the correct benefits, maintain their health/wellbeing, and access employment, training, and volunteering opportunities
  • Support the Service Manager by completing and monitoring reviews, support plans, risk assessments, rota management, staff supervision/appraisal, safeguarding and carrying out regular visits across the service
  • Ensure the service operates in a person-centred way, enabling individuals to exercise choice and control over their own lives, reduce dependency and maximise independence
  • Work on your own initiative, be comfortable lone working and ensure that comprehensive digital records are maintained

Requirements:

  • A minimum of 2 years’ experience working with people with Learning Disabilities
  • Ability to plan and allocate the workload of support staff
  • Provide clear direction, guidance, and support to a team of Area Coordinators
  • Ability to demonstrate initiative and decision-making
  • Ability to maintain and embed all policies and procedures
  • Ability to interview and select potential staff
  • Ability to communicate effectively with colleagues, citizens, carers, and other agencies
  • Ability to oversee and/or carry out Induction training
  • Ability to establish and maintain effective working relationships
  • Ability to undertake a variety of numerical and administrative duties
  • Ability to support and supervise frontline staff individually and as a group
  • Demonstrate an understanding of confidentiality
  • IT literate and confident using mainstream software packages
  • Ability and willingness to foster flexible working practices
  • Car Driver with use of their own vehicle (to include Business Cover on Motor Insurance Policy)
  • Excellent communication skills
  • Excellent administrative skills
  • Good planning, organisational skills & systematic approach
  • Good analytical skills
  • Even tempered, non-judgmental and patient
  • Strong character to be able to deal with difficult situations in a professional and tactful manner
  • Be able to motivate and encourage staff

Nice to have:

  • Experience working with and/or for people with Autism
  • Experience working in preventative, community-based support services
  • Diploma/NVQ in Level 3 in Health & Social Care or equivalent (or willing to undergo training to achieve this)
  • A good academic history, or a Strong track record of achievement, or evidence of further professional development/training
What we offer:
  • Flexible and family-friendly working practices
  • Learning, development, and progression opportunities
  • Supportive team culture and access to employee wellbeing services
  • Pension scheme & expenses reimbursement

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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