Senior Conversation Designer: IVR and Chat Experiences Job at Aquent

New

Senior Actuarial Leader (P&C)

Goodman Masson are excited to be partnered with a highly prominent global organi...

Location

Bermuda

Salary:

300000.00 - 400000.00 USD / Year

Goodman Masson

Expiration Date

Until further notice

Requirements

Highly experienced Leader
Strong Reserving focus
Reinsurance knowledge desirable
Exposure to Pricing, ILS, Capital Modelling and Risk
Previous experience of working within the Bermuda market advantageous
Based in the UK or USA (relocation support and visa sponsorship provided)
Previously worked as Chief Actuary for a prominent Insurer or at Director level for a Consulting practice

Job Responsibility

Take ownership of their P&C division in Bermuda
Continue growing and developing the team

What we offer

Relocation support
Visa sponsorship

New

Senior Electrical Engineer, Load Interconnection

As a Senior Engineer, Load Interconnection at Crusoe, you will play a critical r...

Location

United States , Denver; San Francisco; Dallas

Salary:

150000.00 - 180000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

Master's degree in Power Systems with 3+ years of experience in power system or bachelor’s and 5+ years of experience in planning, system modeling, and grid code compliance studies
Strong working knowledge of ERCOT or SPP interconnection procedures
Working knowledge of TARA, PSS/e and/or PSCAD-EMTDC
Excellent communication, problem-solving, and report writing skills

Job Responsibility

Performing and supporting grid integration studies for large-load facilities
Running technical power flow studies and supporting the submission of interconnection applications for Crusoe's facilities
Managing transmission injection Performing load deliverability studies in ERCOT and SPP based on regional criteria
Contributing to the technical development of new hires
Working with internal teams to understand project needs, drafting technical specifications, and supporting the business development team on the technical aspects of proposals related to grid integration
Staying abreast of industry trends, attending conferences, and supporting other travel as required for projects and professional development
Being responsible for the dynamic modeling of various large-load facilities to meet the modeling requirements for ERCOT and SPP, using tools such as PSS/e and PSCAD-EMTDC

What we offer

Restricted Stock Units
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

New

Engineering Manager - Communications Team

We are looking for an Engineering Manager to lead our newly formed Communication...

Location

Ireland , Dublin

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

3+ years in an engineering leadership role with a proven track record of managing and developing software engineers
5+ years of professional experience in Java and object-oriented design, with a background in building complex distributed systems
Practical experience or a strong understanding of implementing AI/ML solutions to solve customer-facing problems
Ability to translate high-level product strategy into predictable, sustainable delivery cycles within an Agile environment
Exceptional ability to collaborate with stakeholders and inspire a team in a fast-paced, evolving environment
Bachelor's Degree in Computer Science or a related technical field

Job Responsibility

Team Leadership: Lead and scale a high-performing engineering team, fostering a culture of ownership, quality, and continuous improvement through coaching and regular 1-to-1s
Strategic Delivery: Partner with Product and Design to shape the Communications roadmap, balancing the delivery of new AI-driven features (like AI Frontdesk) with long-term technical health
AI & Innovation: Lead the integration of intelligent solutions (AI/ML) and new channels like WhatsApp to create a unified, automated communications platform
Operational Excellence: Champion observability and reliability by setting SLOs and ensuring the team has the tooling to proactively manage complex distributed systems
Technical Stewardship: Remain hands-on enough to conduct code reviews, guide system design, and remove technical blockers to ensure scalable, resilient architecture
Cross-Functional Collaboration: Align with the Consumer Pillar leadership to ensure your team’s goals drive business value and integrate seamlessly with the wider Phorest ecosystem
Brand Advocacy: Contribute to Phorest’s engineering brand by sharing insights, blog posts, or speaking about the team's technical challenges and successes

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme

Fulltime

New

Supplier and Replenishment Coordinator

A well-established wine wholesaler is looking for a Supplier & Replenishment Coo...

Location

United Kingdom , London

Salary:

37000.00 - 40000.00 GBP / Year

Goodman Masson

Expiration Date

Until further notice

Requirements

Proven experience in demand planning and replenishment
Previous experience working with ERP systems (Navision preferred)
Background in logistics, supply chain or stock management (wine or FMCG advantageous)
Strong analytical skills with excellent attention to detail
Comfortable working to strict routines while managing a varied workload
Intermediate Excel skills
Highly organised and detail-oriented
Confident communicator with internal teams and external suppliers
Persistent, proactive and comfortable following up on issues
Methodical and process-driven

Job Responsibility

Create and maintain item codes and product data within the ERP system (Navision), ensuring accuracy across stock reports, pricing, vintages, ABV, and online/offline availability
Maintain pricing categories and support promotional capabilities
Monitor daily run rates versus live sales to identify replenishment needs and prevent out-of-stocks, particularly on core lines
Analyse sales trends using finance and supplier reports to predict demand and avoid distortion from one-off sales
Monitor supplier lead times by region and producer, adjusting for external factors such as logistics disruption or regulatory changes
Lead weekly replenishment meetings with senior stakeholders to review stock performance and approve Purchase Orders
Raise and manage Purchase Orders, ensuring accuracy across PO type, Warehouse destination, ETAs and delivery dates, Incoterms, payment terms and shipping costs
Work closely with Operations on shipping plans, ETAs and resolving logistical issues
Share stock insights with Sales teams, including upcoming risks or shortages
Maintain strong working relationships with Operations, Brand Managers, Sales, Finance and Accounts Payable

What we offer

Wine tasting sessions
Gym membership
Cycle to work scheme

Fulltime

New

Customer Service Representative

As a Customer Service Representative, you will be working in a fun, energetic en...

Location

Canada , Summerside

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Customer service
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions

Job Responsibility

Greet customers
Run the cash register
Make purchase suggestions
Work with our food program
Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance
Provide fast and friendly service to our customers
Interact with many customers daily
Accomplish daily tasks around the store

What we offer

Flexible schedules
Large, stable employer
Opportunities for fast career advancement
Task variety
Weekly pay
Night shift premium
Employee discount
Scholarship program
Years of service Recognition program
Supporting temporary workers through PNP (some conditions may apply)

New

Staff Infrastructure Security Engineer

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’r...

Location

United States , San Francisco; Bellevue; Sunnyvale; Denver

Salary:

Not provided

Crusoe

Expiration Date

Until further notice

Requirements

6+ years (or equivalent) hands-on experience in cloud security, DevOps, or infrastructure engineering
Deep expertise and proven track record deploying and managing HashiCorp Vault in an enterprise environment (experience with the Enterprise edition is highly preferred)
Expert-level knowledge of Secrets Management, X.509 PKI (Public Key Infrastructure), Certificate Authority Operations, and Cryptography concepts
Strong experience with Google Cloud Platform (GCP) and cloud native identity and access management (IAM)
Proficiency with Infrastructure as Code (IaC) tools, especially Terraform, for automating the deployment and configuration of Vault and its dependent infrastructure
Fluent in at least one programming language (ideally Go or Python)
Demonstrable experience with Kubernetes and container security principles, especially integrating secrets into microservices architectures
Strong understanding of network security concepts (IP addressing, IP routing, firewalls, segmentation, Zero Trust)

Job Responsibility

Strategic Architecture & Governance: Architect a highly available, disaster-resilient, and scalable multi-cluster secrets management platform that serves as the foundation for the organization’s Zero Trust strategy
Technical Leadership: Drive consensus across Cloud Engineering, DevOps, and SRE teams to define standardized secret management workflows and integrate security patterns into the SDLC
Compliance & Governance: Ensure the platform design meets rigorous internal policies and external compliance frameworks (e.g., SOX, ISO 27001)
Policy as Code: Design and implement advanced governance controls, including Sentinel Policy as Code, to automate security guardrails and access decisions
Platform Engineering & Implementation: Infrastructure as Code (IaC): Lead the engineering of the Vault infrastructure using Terraform, ensuring all deployments are reproducible, version-controlled, and automated
Identity Integration: Architect the integration between the secrets platform, Identity Providers (Okta), and workload identities (Kubernetes Service Accounts) to establish robust machine-to-machine authentication
Advanced Secrets Capabilities: Configure and tune essential secrets engines (KV, Transit, KMIP) and Enterprise features (Performance Replication, Seal automation) to support diverse engineering use cases
Operational Excellence & Developer Enablement: Vault as a Service (VaaS): Operationalize the platform by building self-service mechanisms, distinct "paved road" onboarding procedures, and documentation that allows engineering teams to easily consume security services
Observability: Implement comprehensive monitoring, alerting, and audit logging to ensure platform health, provide visibility into usage patterns, and satisfy audit requirements
Lifecycle Management: Own the full operational lifecycle of the production environment, including patching, version upgrades, backup/restore procedures, and incident response runbooks

What we offer

Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement

Fulltime

New

Care Home Cook

We are looking for an experienced cook to join our team at Cedar House cooking 4...

Location

United Kingdom , Bryncoch, Neath

Salary:

13.20 - 13.90 GBP / Hour

Accomplish

Expiration Date

Until further notice

Requirements

Food Hygiene Certificate
Experience working in a fresh food kitchen
Experience of cooking pureed meals and for people with issues swallowing (advantage)
Knowledge of specific dietary requirements such as Diabetic, low cholesterol and healthy eating plans
Passion for food and understand the importance of good quality, home cooking

Job Responsibility

Cooking 40 to 50 meals per day
Creating menus with the people we support and preparing meals
Managing the kitchen supplies
Checking and maintaining kitchen equipment
Ordering food supplies and managing a budget
Completing all necessary paperwork such as COSHH, HACPP
Adhering to company policies and procedures
Helping cater for ad hoc special events

What we offer

Annual Leave - 5.6 weeks inclusive of 8 public holidays
DBS Check Paid
Qualifications & Career Development support
Circle - hub for wellbeing, engagement and discounts
Amazing Discount Scheme via Blue Light card
NEST Pension Scheme with matched contribution up to 3%
Fair & Competitive Pay as a Real Living Wage Employer
£500 Referral Bonus
Full Induction & Introductory Programme

Fulltime

New

Help Desk Technician

SciTec, Inc. is a dynamic business with the mission to deliver advanced sensor d...

Location

United States , El Segundo

Salary:

57000.00 - 70000.00 USD / Year

SciTec

Expiration Date

Until further notice

Requirements

Comfortable working independently as the primary on-site IT resource, with strong time management and follow-through.
Proficient in Linux command line
Good understanding of computer systems, operating systems (Windows 10 & 11, RHEL), software, and devices
Ability to communicate effectively with customers, both verbally and in writing
Patient and friendly, with a commitment to providing excellent customer service
Ability to diagnose and resolve basic computer technical issues with the ability to break down technological processes and provide clear, step-by-step instructions.
Ability to read and interpret code.
Versatile, flexible, and willing to work in a dynamic environment with rapidly changing priorities
Team oriented
there to help others and take on tasks in the spirit of collaboration

Job Responsibility

Delivering support by using SciTec’s help desk ticket system through JIRA software.
Installing, updating, and evaluating new software and hardware, and running tests to ensure compatibility of software with OS, etc
Serve as the on-site point of contact for Tier 1 IT support at the satellite office, owning local triage, incident response, and routine service requests.
Collaborate daily with remote IT teammates via chat/voice/video to coordinate work, share status updates, and resolve issues efficiently.
Proactively identify local office IT needs (hardware lifecycle, spares, common issues, training gaps) and communicate recommendations to the larger IT team.
Providing technical support to users, both in-house and remote, and troubleshooting computer problems.
Manage on-site IT assets (imaging/deployment, swaps, RMA coordination, shipping/receiving, secure disposal) and keep inventory records current.
Implementing and maintaining security standards, policies, and procedures, and monitoring security certificates
Instructing users on information system procedures, and how to properly use IT resources
Collecting, and summarizing information to prepare project status reports, and identifying and resolving project issues

What we offer

4% Safe Harbor 401K match
100% company paid HSA Medical insurance, with a choice of 2 buy-up options
80% company paid Dental insurance
100% company paid Vision insurance
100% company paid Life insurance
100% company paid Long-term Disability insurance
100% company paid Hospital Indemnity insurance
Voluntary Accident and Critical Illness insurance
Short-term Disability insurance
Annual Profit-Sharing Plan

Fulltime

Senior Conversation Designer: IVR and Chat Experiences

Aquent

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Senior Conversation Designer: IVR and Chat Experiences

Aquent

Location:

Category:IT - Software Development

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 11, 2026

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Job Posted:
January 11, 2026