Senior Content Program Manager Job at Microsoft Corporation (Redmond)

Senior Executive Programs Manager

As an Executive Programs Manager, you will design and deliver experiences that i...

Location

United States , St. Louis

Salary:

Not provided

Cyera

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent practical experience
6+ years of experience in program management, executive engagement, events, or marketing communications
Proven track record of managing high-visibility programs with senior executives or C-level stakeholders
Experience building and managing an Executive Briefing Center (EBC) or similar executive engagement program
Excellent communication, storytelling, and stakeholder management skills
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Willing to travel

Job Responsibility

Design and manage executive engagement programs that align with business priorities and strengthen relationships with key partners and clients
Own the end-to-end strategy and execution of Customer Advisory Boards, including recruiting the right customer mix, defining the agenda, managing logistics, and ensuring every session delivers actionable insights for product and executive teams
Partner closely with Product, Marketing, Sales, and Customer Success to translate CAB feedback into clear recommendations, influence roadmap decisions, and drive cross-functional alignment around customer-validated priorities
Build ongoing engagement programs with CAB members—such as follow-up briefings, insight summaries, and strategic check-ins—to strengthen executive relationships and maintain a high-performing community of advocates
Develop compelling narratives and agendas tailored to executive audiences, demonstrating thought leadership and strategic alignment
Partner cross-functionally with marketing, sales, product, and comms to ensure consistency of message and impact across touchpoints
Oversee logistics and delivery of executive experiences — from briefings and summits to customer advisory boards and leadership roundtables
Develop, expand, and enhance the CxO series and related experiences, such as retreats and summits, to engage and grow the executive community
Measure and communicate impact of programs through data, feedback, and insights to optimize future engagements
Advise senior leaders on engagement strategy and provide guidance on audience targeting, content development, and event participation

What we offer

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

Fulltime

Senior Executive Programs Manager

As an Executive Programs Manager, you will design and deliver experiences that i...

Location

United States , NY Metro

Salary:

Not provided

Cyera

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent practical experience
6+ years of experience in program management, executive engagement, events, or marketing communications
Proven track record of managing high-visibility programs with senior executives or C-level stakeholders
Experience building and managing an Executive Briefing Center (EBC) or similar executive engagement program
Excellent communication, storytelling, and stakeholder management skills
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Willing to travel

Job Responsibility

Design and manage executive engagement programs that align with business priorities and strengthen relationships with key partners and clients
Own the end-to-end strategy and execution of Customer Advisory Boards, including recruiting the right customer mix, defining the agenda, managing logistics, and ensuring every session delivers actionable insights for product and executive teams
Partner closely with Product, Marketing, Sales, and Customer Success to translate CAB feedback into clear recommendations, influence roadmap decisions, and drive cross-functional alignment around customer-validated priorities
Build ongoing engagement programs with CAB members—such as follow-up briefings, insight summaries, and strategic check-ins—to strengthen executive relationships and maintain a high-performing community of advocates
Develop compelling narratives and agendas tailored to executive audiences, demonstrating thought leadership and strategic alignment
Partner cross-functionally with marketing, sales, product, and comms to ensure consistency of message and impact across touchpoints
Oversee logistics and delivery of executive experiences — from briefings and summits to customer advisory boards and leadership roundtables
Develop, expand, and enhance the CxO series and related experiences, such as retreats and summits, to engage and grow the executive community
Measure and communicate impact of programs through data, feedback, and insights to optimize future engagements
Advise senior leaders on engagement strategy and provide guidance on audience targeting, content development, and event participation

What we offer

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

Fulltime

Senior Program Manager - Customer Education

Join Airtable as a Senior Program Manager, Customer Education, and play a pivota...

Location

United States

Salary:

133000.00 - 191600.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

5+ years of experience in content creation, curriculum development, and instructional design, preferably in the tech industry (SaaS and AI experience strongly preferred)
Proven expertise in developing both instructor-led and on-demand e-learning content, with proficiency in e-learning authoring tools, LMS platforms, and multimedia editing software
Strong technical proficiency with Airtable and AI-supported processes, including prompt engineering and building educational content for technical audiences
Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly and engage diverse audiences
Demonstrated ability to collaborate effectively with cross-functional teams and subject matter experts, and to present to executive stakeholders
Highly adaptable, able to thrive in a fast-paced environment and manage multiple projects simultaneously with a bias for action
Strong analytical skills, with experience using data to measure and improve program effectiveness and tie outcomes to business impact
Creative thinker and innovator, passionate about experimenting with new instructional approaches and technologies to enhance learning experiences

Job Responsibility

Design and develop engaging educational content on AI, including both tool-agnostic and Airtable-specific topics, for a variety of learning formats (self-paced courses, live trainings, workshops, and more)
Lead the end-to-end management and continuous improvement of our cohort-style bootcamp programs, iterating on curriculum and delivery to drive successful AI app deployment
Build and maintain a comprehensive catalog of self-paced, on-demand courses and certifications, supporting distinct learning journeys for different user personas
Standardize and automate operational workflows for scalable program delivery, including cross-functional collaboration and cohort management
Analyze program performance using leading and lagging indicators, and use data-driven insights to optimize educational impact
Collaborate closely with subject matter experts, product, and marketing teams to ensure content accuracy and alignment with business goals
Experiment with new instructional methods and technologies to create innovative, engaging learning experiences

What we offer

Benefits
Restricted stock units
Incentive compensation

Fulltime

Senior Program Manager

In the GTM Product Launch team, you will collaborate with various departments an...

Location

United States , San Francisco; New York; Austin; Seattle; Mountain View

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years of experience in program management, business operations, or strategy roles, preferably at a senior level within a global organization
Core strengths around written and verbal communication, infectious positive energy, resilience and high adaptability, and a sense of urgency with strategy and a clear vision
Proven track record of partnering with senior executives to drive strategic initiatives and operational improvements
Strong leadership capabilities, with experience coaching and influencing senior stakeholders on content, communications, and decision-making
Expertise in establishing operational cadences and processes, with the ability to drive continuous improvement
Experience leading complex, cross-functional projects from inception through execution

Job Responsibility

Work closely with Sales, GTM, & Product teams to drive the commercial success of our top-priority products & programs
Demonstrate strong planning, organization, and prioritization skills, and an ability to self-direct
Help our Sales leaders & Stakeholders to see the 'bigger picture' and highlight x-org dependencies
Drive alignment across our Sales, GTM & Product organizations through clear communication and change management practices
Ensure stakeholders are properly engaged at the right stages in the project lifecycle
Orchestrate alignment between Enterprise GTM and Product teams to deliver the greatest value for customers
Develop and maintain program plan
Manage cross-functional and cross-geo collaboration
Define program rituals
Collaborate with other program managers to implement new or refine existing processes and framework

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...

Location

United States , San Francisco

Salary:

153000.00 - 182750.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
Ability to run complex, simultaneous, cross-functional initiatives
Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
Strong analytical and program management skills with an aptitude for working with data
Expertise identifying trends through data analysis and turning insights into actionable outcomes
Experience with Tableau, Looker, Power BI

Job Responsibility

Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
Inspect the segment, identify/evaluate trends, propose and build out solutions, all with the goal of influencing customer retention and product adoption
Leverage our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
Leverage data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
Gain a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
Collaborate and align cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
Collaborate with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
Work with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
Inform our Customer Education Content roadmap and collaborate with our learning experience designers to create new content for customers
Collaborate with our other key programs such as voice of customer, enterprise community, and scale community

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family
All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Fulltime

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...

Location

United States , Chicago

Salary:

137700.00 - 164475.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
Ability to run complex, simultaneous, cross-functional initiatives
Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
Strong analytical and program management skills with an aptitude for working with data
Expertise identifying trends through data analysis and turning insights into actionable outcomes
Experience with Tableau, Looker, Power BI

Job Responsibility

Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
Inspecting the segment, identifying/evaluating trends, proposing and building out solutions, all with the goal of influencing customer retention and product adoption
Leveraging our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
Leveraging data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
Gaining a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
Collaborating and aligning cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
Collaborating with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
Working with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
Informing our Customer Education Content roadmap and collaborating with our learning experience designers to create new content for customers
Collaborating with our other key programs such as voice of customer, enterprise community, and scale community

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Human Resources Program Manager

Seamless.AI is seeking a highly strategic and operationally-minded Senior Human ...

Location

United States

Salary:

Not provided

Seamless.AI

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field
3+ years of experience in HR program management, project management, or a similar role
Strong understanding of HR functions, policies, and compliance requirements
Proven ability to lead cross-functional teams and manage complex projects
Excellent communication, problem-solving, and analytical skills
Proficiency in HRIS, project management tools, and Microsoft Office Suite

Job Responsibility

Design, launch, and manage scalable HR programs that drive employee engagement, performance, and organizational effectiveness
Lead onboarding initiatives to ensure new hires are integrated with purpose and aligned with Seamless.AI’s mission, vision, and values
Build and manage programs that support career development, internal mobility, recognition, and employee satisfaction
Oversee employee feedback and engagement surveys
analyze results and partner with HR leaders to take action on key insights
Develop and execute internal communication strategies to increase awareness, adoption, and success of HR programs
Partner with Recruiting leadership to identify process improvements using applicant tracking system (ATS) data and performance metrics
Lead initiatives to streamline hiring workflows, reduce time-to-fill, and improve recruiter productivity and candidate experience
Own the optimization and administration of recruiting tools, systems, and training programs
Collaborate cross-functionally to drive projects related to employer branding, recruitment marketing, talent analytics, and content development

Fulltime

Senior Content Marketing Manager

We’re looking for a highly strategic Senior Content Marketing Manager to own the...

Location

United States; Canada , Austin; Raleigh; Nashville; Toronto

Salary:

110000.00 - 162000.00 USD / Year

CaptivateIQ

Expiration Date

Until further notice

Requirements

7–10 years of B2B content experience with a track record of building programs that drive measurable impact across awareness and demand
Deep experience collaborating with executives, customers, and SMEs to produce differentiated market-shaping thought leadership and category narratives
Proven ownership of organic social strategies: channel planning, voice development, executive social, employee advocacy, and social listening/engagement
Strong editorial judgment and storytelling skills with the ability to translate complex concepts into simple, compelling narratives
Proficiency with SEO, content analytics, and experimentation to prioritize topics, optimize distribution, and demonstrate ROI
Hands‑on writing and editing skills across long‑form, short‑form, and multimedia formats
comfortable giving and receiving editorial feedback
Experience coordinating external partners and vendors, including budgeting and capacity planning for outsourced work
Familiarity with tools such as CMS platforms, SEO suites, analytics, social scheduling and listening, project management, and marketing automation

Job Responsibility

Build and continuously evolve a company‑wide content strategy aligned to growth priorities, target segments, and the buyer journey, translating strategy into clear editorial roadmaps and channel plans
Own and manage integrated content and social calendars, ensuring the right mix of campaigns, thought leadership, product narratives, customer stories, and lifecycle content is planned, produced, and shipped on time
Own the organic brand awareness motion via social: define content pillars and social voice, executive social and employee advocacy programs, channel‑specific formats, and trend/reactive content guidelines
Partner with customers and subject matter experts (SMEs) to develop unique points of view on the market, shaping signature assets such as category narratives, executive bylines, long‑form guides, research reports, and event keynotes
Lead the development of cornerstone content and atomize it across blog, social, newsletter, sales enablement, webinars, video, podcasts, and field events to maximize reach and ROI
Establish an editorial governance model including voice and tone, messaging guardrails, briefing templates, and QA standards to ensure clarity, consistency, and brand integrity
Collaborate with Product Marketing, Growth, Comms, Field, and Sales to align content with launches, demand programs, events, and enablement needs, setting clear briefs and success metrics
Measure, analyze, and report on content performance (traffic, engagement, pipeline, SEO, social share of voice), translating metrics into an experimentation roadmap to drive continuous growth and audience building
Coordinate external partners (agencies and freelancers) with clear briefs, SLAs, and editorial standards to scale production as needed
Drive operational excellence across intake, prioritization, production workflows, and reviews, improving speed‑to‑publish and content quality

What we offer

(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
One time work from home stipend & annual stipends for professional development and caretaking
Virtual team lunches to keep you connected
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Fulltime

Senior Content Program Manager

Microsoft Corporation

Location:
United States , Redmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 19, 2026

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Location:United States , Redmond

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