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The Senior Content Operations Editor will support the modernization of an employment and employee experience content portfolio, enabling the delivery of scalable, reusable, and AI-ready content experiences. Reporting into HR for Employee Experience, this role will collaborate closely with cross-functional stakeholders to migrate, restructure, and govern content across multiple systems while ensuring accuracy, consistency, and quality.
Job Responsibility:
Transform content from single-use formats into reusable, “headless” content structures by chunking unstructured long-form content into structured components and migrating content from multiple sources
Apply and promote standardized content taxonomies and metadata frameworks to ensure content is discoverable, reusable, and consistently tagged
Identify opportunities to reduce duplication and manual maintenance by enabling effective reuse of content across platforms and channels
Respond to stakeholder requests to create, update, and maintain content within the content management system in alignment with defined SLAs, policies, and timelines
Review and edit articles, policies, assets, and content fragments for clarity, accuracy, grammar, consistency, and adherence to style guidelines
Audit existing content and analyze data to ensure ongoing quality, consistency, and compliance across the content portfolio
Work closely with immediate team members and stakeholders to support content operations initiatives and deliver results in a fast-paced environment
Requirements:
2+ years of professional content management experience using systems such as Adobe Experience Manager, Contentful, WordPress, or similar platforms
Hands-on experience working with reusable or headless content models
Experience managing content within a Content Management System (CMS)
2+ years of project or workflow management experience
Advanced English language proficiency with expert-level grammar, spelling, and punctuation (minimum C1)
Nice to have:
Bachelor’s degree in Marketing, Communications, Technical Writing, or a related field
Excellent writing, editing, and proofreading skills