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We are seeking a Senior Content Manager to own and scale how we tell the Hightouch story across content, communications, and social. You’ll be the connective tissue between our story and our audience, turning complex ideas about AI, data, and modern marketing into clear, compelling narratives. This is a highly creative, hands-on role for someone who understands excellence in storytelling, has a knack for copy that spans across content channels, and knows how to uplevel social and communications programs.
Job Responsibility:
Determine strategic content strategies and goals, and know how to go from ideation to execution
Develop tentpole content campaigns with the ability to craft narrative hooks that will land with our audience
Connect content, social, and comms efforts so that everything from blogs to social posts to PR initiatives reinforces the right stories that drive growth
Act as a player-coach writer and editor: draft and refine thoughtful, POV-driven blogs, social posts, video scripts, internal/external narratives, and more
Partner directly with internal SMEs to shape strong points of view on AI, data, and modern marketing, and translate complex ideas into resonant stories
Measure the impact of content, comms, and social programs and use insights to refine our strategy over time
Develop and maintain our social channels in alignment with company goals
Manage our PR agency and drive earned media programs that support our top priorities.
Requirements:
7–10+ years of experience in B2B marketing with a focus on content, social, or communications, ideally at a fast-growing SaaS company
Exceptional writing and editing skills, with a portfolio that shows how you sharpen narratives, conceive creative messaging, and develop campaign or content ideas
Ability to move seamlessly from strategy to output, even in ambiguity
comfortable designing a content or social plan and then personally drafting the assets needed to ship it
Strong editorial judgment and a clear point of view on what makes a good story, what doesn’t, and how to push ideas from “fine” to “great.”
Experience partnering with executives and cross-functional stakeholders, plus a collaborative, low-ego working style and a track record of building strong relationships across teams
Proven experience managing social programs or PR agencies and corporate communications programs.
What we offer:
meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window