This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Made Tech wants to positively impact the future of the country by using technology to improve society. We believe being design-led can create positive outcomes in the public sector, through critical services enabled by technology. We are building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously, influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs. They are visible contributors to a healthy user-centred design (UCD) community and culture at Made Tech. They report to a Lead Content Designer.
Requirements:
assure the quality of content delivery within your service team and contribute to Made Tech’s content design standards
be accountable for the production of high quality, user-centred content
help delivery teams get a shared understanding of problems to solve and ideas to test
have good knowledge of how to make services accessible to everyone
audit services to identify accessibility issues with content
have thorough knowledge of the government Service Standard and how to meet it through content design best practice
demonstrate good habits for sharing and improving content
demonstrate experience in creating, iterating, managing and overseeing content across multiple channels
encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements
build relationships with clients, earning their trust and understanding their needs
identify opportunities for new work
manage less experienced content designers
support the hiring and onboarding of content designers
contribute to a safe, supportive, healthy community of practice
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