CrawlJobs Logo

Senior Content Designer, Language Systems, Human Interface Design

gm.com Logo

General Motors

Location Icon

Location:
United States , Warren

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

105600.00 - 140700.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Build the systems that scale clear, consistent, human experiences. General Motors is seeking a Senior Content Designer, Language Systems to establish and scale the standards, tools, and processes that support consistent, high-quality content across HID. You will set communication standards, establish frameworks and processes, and lead the creation and implementation of a governance model that promotes quality content across experiences.

Job Responsibility:

  • Build and evolve governance models—including workflows, decision frameworks, review practices, and change‑management processes—that scale content quality across teams
  • Evaluate, pilot, and operationalize AI‑enabled content tools like linting engines, terminology platforms, writing assistants, and evaluation tools to improve consistency and efficiency
  • Establish criteria and assessment methods for tool selection, ensuring solutions align with HID workflows, design systems, and content quality goals
  • Create clear, authoritative documentation—standards, playbooks, patterns, system guides, and reference materials—to support large-scale adoption
  • Collaborate with the design system team to embed language foundations into components, patterns, and UI guidance
  • Write and refine content directly in Figma to validate standards against real flows, wires, and UI constructs
  • Partner with mobile, web, and vehicle content designers to ensure terminology and patterns remain aligned across connected journeys
  • Lead working sessions, audits, and reviews to enforce governance practices and ensure consistency across teams and platforms
  • Lead the HID studio in systems thinking, tool adoption, and decision-making related to language quality and governance
  • Advocate for clarity, consistency, and system integrity across product and design partners

Requirements:

  • A portfolio demonstrating systems thinking, content design maturity, standards creation, and successful integration of technology and tools in content processes
  • Strong technical proficiency in Figma, components, plugins, and variables
  • Strong sense of ownership and ability to create structure in ambiguous environments
  • Experience shaping governance models, playbooks, or tool strategies for content systems
  • Deep understanding of human interface design principles and how language contributes to usability
  • Strong UX writing instincts with a preference for precision, clarity, and minimalism
  • High comfort level with technical concepts
  • ability to understand engineering and product terminology quickly
  • Experience with content quality or AI‑enabled tools (Ditto, Acrolinx, and Markup AI strongly preferred)
  • Expertise in information architecture, taxonomy, and structuring complex content systems
  • Confident presenter skilled at driving alignment and influencing executive stakeholders
  • Collaborative, kind teammate who contributes to a positive, supportive team culture
  • Experience developing standards and governance documentation

Nice to have:

  • Background evaluating AI/ML models, language‑based tooling, or rule‑based quality systems
  • Experience with multi‑modal or non-traditional interfaces (vehicle, voice, embedded systems)
  • Familiarity with content operations and large‑scale documentation systems
What we offer:
  • medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • employee assistance program
  • GM vehicle discounts

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
General Motors - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Content Designer, Language Systems, Human Interface Design

Senior Director of UX Design, Research & Content Strategy

We are seeking a Senior Director of UX Design, Research & Content Strategy to ow...
Location
Location
United States , Boston
Salary
Salary:
244000.00 - 357000.00 USD / Year
simplisafe.com Logo
SimpliSafe
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years in UX Design, UX Research, Content Strategy, or a combination
  • at least 6 years leading multi-disciplinary experience organizations (design + research + content), including org design, hiring, and operating model ownership
  • Demonstrated track record of UX and content strategy at the executive level in a consumer-facing DTC company, with measurable contribution to business outcomes (conversion, activation, retention, revenue)
  • Proven working depth across design, research, and content strategy disciplines
  • you must have sufficient depth to raise the quality bar, accelerate the team’s growth, and produce directly on the highest-stakes work
  • Demonstrated research discipline: experience building or running a research function where studies are scoped around open business questions. Able to say no to research that lacks decision context
  • C-suite-level influence through business fluency and clear thinking
  • Hands-on fluency with AI design and research tools: personal usage, a formed point of view on where they add value, and demonstrated experience driving team adoption
Job Responsibility
Job Responsibility
  • Own the multi-year UX vision across SimpliSafe's digital and physical products
  • define how design, research, and content strategy are structured, staffed, and measured as business outcomes (activation, retention, plan upgrade conversion), driving Customer Lifetime Value (CLV)
  • Establish a scalable design system and experience language across App (iOS/Android), web, and hardware interfaces
  • Own content strategy as a first-class discipline: ensure that the words, labels, flows, and in-product messaging across the SimpliSafe experience are purposeful and consistent
  • Set and enforce how UX integrates into the product development process from discovery through post-launch
  • ensure design and content intent survive the handoff to Engineering
  • Recruit, develop, and retain high-caliber designers, researchers, and content strategists
  • build managers who operate with autonomy, freeing you to lead at the organizational and strategic level. Continuously raise the bar: elevate the team’s output, hold individuals to business outcomes, and build a culture where good work is distinguished from great work
  • You will need to personally produce work on the highest-stakes problems where the team needs a standard set by example
  • Mature the research function from execution-focused to decision-driving: establish the standard that every study is scoped around an open business question, and build the team’s capability to hold that bar. Build a culture that treats research as a tool for answering open questions, not for validating assumptions or generating stakeholder comfort
What we offer
What we offer
  • A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
  • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
  • Free SimpliSafe system and professional monitoring for your home
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
  • participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits
  • Fulltime
Read More
Arrow Right

Senior AI Engineer (Agents)

We are looking for an experienced and exceptional Senior AI Engineer (Agents) to...
Location
Location
Singapore
Salary
Salary:
Not provided
workato.com Logo
Workato
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, or a related field, or equivalent practical experience
  • 5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java)
  • Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using LLMs (OpenAI, Anthropic, open-source models)
  • Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, and conversation flow management
  • Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions
  • Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling
  • Deep knowledge of REST API design and integration patterns
  • Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases
  • Strong understanding of software architecture, scalability, security, and system design
Job Responsibility
Job Responsibility
  • Design and implement advanced AI/ML systems with a focus on LLMs, AI Agents, and retrieval-augmented generation (RAG) architectures
  • Build conversational AI interfaces that handle multi-turn customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary
  • Build production-grade AI pipelines for data processing, model training, fine-tuning, and serving at scale
  • Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, and conversation outcomes to improve model performance over time
  • Create analytics dashboards and reporting tools to track automation effectiveness, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores
  • Lead technical initiatives for AI system integration into existing products and services
  • Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models
Read More
Arrow Right

Senior AI Engineer

We are looking for an experienced and exceptional AI / ML Engineer (Voice Agents...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
workato.com Logo
Workato
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, or a related field, or equivalent practical experience
  • 5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java)
  • Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using SLMs, LLMs (commercial, open-source models)
  • Demonstrated strong foundational understanding and appreciate first principles thinking in ML, NLP (transformer based models)
  • Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, dialogue state tracking and conversation flow management for building a reliable framework for context engineering
  • Expertise in tuning streaming ASR and TTS engines, Speech to Speech models for context and domain aware transcriptions and naturalness in voice
  • Expertise in conversation mining for identifying customer intents, root cause analysis, sentiment, resolution, policy adherence for not just auditing but truly understanding conversations for business outcomes across large enterprise scale
  • Expertise in working with use case based SLMs for realtime agent coaching and recommendations
  • Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions
  • Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling
Job Responsibility
Job Responsibility
  • Design and implement advanced AI/ML systems with a focus on SLMs, LLMs, AI Agents, and Search architectures
  • Build conversational AI interfaces that handle multi-turn low latency chat/voice customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary
  • Build production-grade AI pipelines for data processing, model training, fine-tuning, benchmarking (dual-control, fluid model etc.) and serving at scale
  • Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, LLM evaluations, human evaluations and conversation outcomes to improve model performance over time. Reinforce organizational policies based on knowledge bases, conversational data and memory systems
  • Create AI based analytics dashboards and reporting tools to track automation effectiveness, tracing for identifying bottlenecks, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores. Quality assurance, management to get actionable insights from customer conversations and create evals for the current generation agents
  • Lead technical initiatives for AI system integration into existing products and services
  • Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models
What we offer
What we offer
  • vibrant and dynamic work environment
  • multitude of benefits they can enjoy inside and outside of their work lives
Read More
Arrow Right

Quality Engineer, Airworthiness Compliance

WE’RE LOOKING FOR A QUALITY ENGINEER, AIRWORTHINESS COMPLIANCE. Ensure complianc...
Location
Location
Canada , Fort Erie
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Aerospace, Aviation, Engineering or equivalent related field experience
  • TCCA Aircraft Maintenance Engineer License (AME)
  • 10 years related Quality inspection on Aircraft components and systems
  • In lieu of degree, 15 years combined experience in a Quality Assurance capacity and/or as a certificated aviation maintenance technician (AMT) and/or (AME)
  • Airbus H125, H130, H135 Type Rated Training
  • Ability to interpret technical and regulatory documentation
  • Ability to effectively communicate verbally and in writing with all levels of personnel
  • Familiar with inspection tools, aids and devices used in determining tolerances and specification limits
  • Have the experience and flexibility to work in multiple areas
  • Must have the ability to interface with the external customer in regards to aircraft and aircraft records presentation at delivery
Job Responsibility
Job Responsibility
  • Ensure compliance with Transport Canada Civil Aviation (TCCA) CAR 571 and 573 regulations for Aircraft airworthiness, return to service after maintenance, repair or alterations
  • Support quality inspectors in the daily activities related to maintenance, coordination of Aircraft & Engine Calendar and/or hourly inspections, repairs, alterations and conformity inspections of aircraft parts, paint and related Backshop, Maintenance Repair and Overhaul (MRO) activities
  • Act as a quality interface between internal and external customers for nonconformance resolutions and customer aircraft delivery activities
  • Airworthiness Compliance: Responsible for representing the Certified Repair Station (CRS) or Transport Canada Civil Aviation Approved Maintenance Organization (AMO) for U.S aeronautical products maintained under Bilateral agreement between Canada and United States for the approval of Aircraft, Airframe, Aircraft engine(s), propellers/rotors, appliances or component parts for return to service (RTS) after undergoing inspection, maintenance, preventive maintenance, rebuilding or alterations and for making an entry in the applicable maintenance records with content, form and disposition acceptable to TCCA administrator and Airbus company RTS procedures
  • Compile comprehensive list of airworthiness directives, alert service bulletins and optional service bulletins, document preservation, maintenance or inspections of Aircraft, Engine(s), Dynamic components, Main or Tail rotor blades, component changes as applicable in respective component log cards for final conformity of Aircraft
  • Issue TCCA Form Ones, conformity inspection records, airworthiness approvals of new products and articles, return to service of inspected products and articles, that conform to the approved type design requirements and are in a condition for safe operation using procedures
  • Validation of inspection and/or compliance of life limited, cycle limited components, airworthiness directives, Emergency alert and alert service bulletins for applicable airframe, engine(s) and component calendar and/or hourly technical inspections per applicable manufactures recommended, TCCA/ AMM/ICA approved continuous airworthiness inspection programs
  • Ensure the state of preservation for Airframe and Engine(s) are reviewed for proper application and current with applicable intervals and carry on calendar maintenance intervals
  • Validation of testing of emergency locator transmitters (ELT), Transponders, Altimeters, Airspeed Indicators, Air Data Computers, aircraft static pressure systems and automatic pressure altitude reporting systems in accordance with applicable TCCA regulations
  • Witness functional/operational tests, check-outs, and adjustments of aircraft radios and navigational instruments
  • Fulltime
Read More
Arrow Right
New

Technician, General Facilities Maintenance

Performs routine preventive maintenance to ensure safety proper functionality an...
Location
Location
United States of America , Queensbury
Salary
Salary:
19.00 - 35.00 USD / Hour
walmart.com Logo
Walmart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Vocational or Technical certification and 3 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade or 5 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade
  • Valid Driver's License
  • Eligible for a Commercial Driver's License (CDL)
Job Responsibility
Job Responsibility
  • Performs routine preventive maintenance to ensure safety proper functionality and aesthetics of facilities equipment or fixtures
  • Performs major and minor repairs on facilities equipment or fixtures
  • Manages work orders maintenance schedules and contractors
  • Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans
  • Provides and supports the implementation of business solutions
  • Models compliance with company policies and procedures
What we offer
What we offer
  • Medical, vision and dental coverage
  • 401(k), stock purchase and company-paid life insurance
  • PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program
  • Fulltime
Read More
Arrow Right
New

Member Specialist

Position Summary... What you'll do... Ensures area of responsibility is maintain...
Location
Location
United States , Myrtle Beach
Salary
Salary:
18.00 - 26.00 USD / Hour
walmart.com Logo
Walmart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail experience including operating front end equipment (for example, cash register)
  • Working with mobile retail applications
Job Responsibility
Job Responsibility
  • Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
  • zoning the area
  • arranging and organizing merchandise
  • and identifying shrink and damages
  • Provides member service by maintaining exit areas
  • reviewing member receipts
  • acknowledging the member and identifying member needs
  • assisting members with purchasing decisions
  • assisting members with locating merchandise
  • Provides member service by maintaining self-checkout area
What we offer
What we offer
  • Medical, vision and dental coverage
  • 401(k), stock purchase and company-paid life insurance
  • PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • short-term and long-term disability
  • company discounts
  • Military Leave Pay
  • adoption and surrogacy expense reimbursement
  • Live Better U education benefit program
  • Parttime
Read More
Arrow Right
New

Business Development Assistant

We are currently recruiting for an enthusiastic Business Development Assistant t...
Location
Location
United Kingdom , Burntisland
Salary
Salary:
25000.00 - 30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Flexibility in work hours
  • Open to travel
  • Full UK driving license
  • Relevant experience in a similar role
Job Responsibility
Job Responsibility
  • Identifying and Tracking new opportunities
  • Developing and maintaining a detailed understanding of market development and opportunities
  • Pursuing opportunities and developing good relationships with potential clients
  • Creating new business opportunities that align with Briggs’ planned growth and company strategy
  • Assisting in building a strong company brand and contributing to the successful overall performance of the company
  • Maintaining Briggs’ registrations on Contractor selection databases
  • Promoting the company through attendance at conferences and exhibitions as required
  • Assisting with the creation of marketing material, PR text and other written material
  • Assisting with tendering activity as required
  • Managing the preparation and submission of Pre-Qualification documentation, ensuring high standards are always maintained
What we offer
What we offer
  • Pension
  • Life assurance
  • Cycle to Work scheme
  • Opportunities for on-the-job training
  • Career progression
  • Fulltime
Read More
Arrow Right
New

Primary Supply Teacher (Year 4)

We are currently searching for experienced and enthusiastic Primary Supply Teach...
Location
Location
United Kingdom , Tadworth
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a valid PGCE or QTS qualification
  • Ideally possess a DBS check on the update service, or be willing to apply for one
  • Some locations may require you to have access to transportation due to their rural settings
Job Responsibility
Job Responsibility
  • Delivering engaging lessons
  • Effectively managing classroom behaviour
  • Catering to the individual needs of each student
What we offer
What we offer
  • Competitive daily rates
  • Weekly payment
  • User-friendly time-sheet app for convenient record-keeping
  • £300 referral bonus for recommending a friend or colleague
  • Guidance and support from a dedicated consultant
  • Flexibility to choose the days you wish to work
  • Parttime
Read More
Arrow Right