This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with Customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes. Assists customers with integration and implementation of tools, systems and service assurance. Supports presale activities and translate business requirements into solution design. Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues. Creates and delivers customer collateral, portals, documentation and knowledge transfer. Aligns technical deliverables to customer business outcomes. Drives customer technology transitions, influencing solution architectures and services. Complies with and supports company policies and processes and utilizes relevant tools effectively.
Job Responsibility
Drives technology design, implementation, execution and/or optimization for customer projects/accounts
Works with Customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
Assists customers with integration and implementation of tools, systems and service assurance
Supports presale activities and translate business requirements into solution design
Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
Creates and delivers customer collateral, portals, documentation and knowledge transfer
Aligns technical deliverables to customer business outcomes
Drives customer technology transitions, influencing solution architectures and services
Complies with and supports company policies and processes and utilizes relevant tools effectively
Works extensively with customers along with appropriate internal and external resources on thw strategy/deployment/optimization of Cisco services and solutions
Takes leadership role in execution of delivery projects
Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco productsand solutions
Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures)
Acts as a focal point for problem resolution for assigned customer engagements
Assures proper and quick resolution of complex customer problems across an appropriate range of technologies
Requirements
MSc Computer Science or equivalent plus 5+ years of relevant work experience
Advanced degree strongly preferred and previous field experience in networking
CCIE Level expertise (CCNP may be acceptable, no preferred)
Strong soft skills, Customer facing and presentation skills
Experience on design, implementation and migration of Datacenter networks, Enterprise routing switching and Core networking