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We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to design, develop and implement custom software solutions using Appian's low-code platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, and mentoring consultants through fast-paced software implementations. This role is based at our Chennai Office. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Job Responsibility
Engaging with customers post-sales to develop software solutions on the Appian platform
Designing, developing and implementing custom software solutions using Appian's low-code platform
Working within an agile environment to understand clients' business processes and technical needs
Mentoring consultants through fast-paced software implementations
Requirements
Ability to work with clients to understand the business processes and design
Excellent communication skills, passion for technology and continuous learning, and affinity for asking 'why' and solving the right problems
Experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Plugin development, Developer Tools, Management & Governance, and Elastic Containers (preferred)
You have 7+ years of overall IT experience with 5+ years of hands-on Appian technical experience
B.Tech./B.E. in Computer Science, Information Systems, or related field / degree
Appian Senior Developer Certification preferred
Nice to have
Appian Senior Developer Certification
Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Plugin development, Developer Tools, Management & Governance, and Elastic Containers
What we offer
Health coverage
Employee Assistance Program (EAP) with free mental health support