Senior Consultant

• Conduct market & competitive analysis to identify trends, white space opportunities, and competitive positioning
• Conduct qualitative and quantitative customer research to uncover needs and validate opportunities
• Synthesize research into clear, compelling insights and client presentations that drive executive decision-making
• Engage with clients through workshops, stakeholder interviews, strategic discussions and in mixed-team models
• Contribute to business development efforts through research, proposal development, and strategic recommendations

• 5+ years of relevant experience in two or more of the following areas: Strategy consulting: designing growth strategies, go-to-market plays, and business transformation programs
• Marketing, sales, or service strategy & activation: Experience either in agency or in-house defining marketing campaigns/strategies, customer segmentations, sales growth strategies, contact/service center expertise, or similar to help a brand reach and deliver their customer experience in the right channel, at the right time, and with the right message
• Transformation & operating model strategy: Experience creating and/or leading pillars of Customer Experience / Marketing transformation strategy, defining digital or functional operating models, and considering the people/process/technology impacts of market changes on organizations
• Innovation & design strategy: Experience applying customer insights, design methods, and experimentation to develop new products, services, and business models
• Commercial/financial modeling: Proficiency in business case development and revenue modeling
• Demonstrated successful engagement into the delivery of digital projects and services to a variety of industry clients
• Experience in working on solutions for Financial Services, or Consumer Products would be highly advantageous
• Ability to communicate complex ideas clearly at a management level, with excellent written and oral presentation skills
• fluent in English
• Highly structured and conceptual mindset coupled with strong quantitative and analytical problem-solving aptitude
• An interest in new experiences, products, technologies, consumer and cultural trends that are shaping the present and the future
• Passion for collaborating with cross-disciplinary teams of designers, technologists, researchers and other innovators
• Experience delivering strategy from early concept all the way to market launch
• Ability to quickly form and succinctly convey a point of view on any topic
• Ability to travel up to 75% to client sites, when required

Experience in working on solutions for Financial Services, or Consumer Products would be highly advantageous

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief