Senior Consultant Specialist, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join HSBC in the role of Senior Consultant Specialist, focused on technology solutions, Agile delivery methodology, DevOps practices, and Private Banking strategies.

Job Responsibility:

Being the key enabler for the team based on China to manage services for Managed Solution SVS
Lead the delivery pod for a key functional stream in the Discretionary programme to support Private Banking’s strategy to uplift the capability in the domain working closely with business and various stakeholders
Provide effective technical solution for end to end business processes or functions
Be accountable for leading in working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service
Ensure high quality standard and on time delivery
Maintain close relationship with all stakeholders and business teams and drive the program activities across business and technology teams
Ensure strong domain knowledge within the delivery team
Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
Conduct risk assessment, identify and resolve all potential risks and issues, provide effective mitigation and contingency plan
Adopt Agile delivery methodology
Align with HSBC/Private Banking DevOps standard. Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge
Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
Help to ensure service stability on production (work with development team, infrastructure team etc. to fix any known issues)
Ensure the appropriate support model is established, which may include 3rd party providers. ITSO will be responsible for maintaining support groups for the services they own
Review and approve (or deny) production change requests relating to their IT Services
Ensure Service Continuity plans are maintained and routinely tested
Ensure Operation Level Agreements (OLAs) are Reviewed
Ensure problem resolution within agreed timeline
Compliance to data governance and periodic review in tools
Conduct Disaster Recovery exercise
Manage the day to day capacity and performance of the service. Conduct regular reviews of the metrics captured and identify potential areas of constraint. Assist ITID to plan the shared environment by providing updates of critical changes and growth figures
Identify, in conjunction with the business, new initiatives that may impact the service. This may include new products, changes to existing products that will increase market traction, new countries that are being targeted
Forecast Application Performance
Ensure appropriate business system access controls are in place
Support China delivery team capability uplift
Support/participate in department management and strategic initiatives

Requirements:

Being the key enabler for the team based on China to manage services for Managed Solution SVS
Lead the delivery pod for a key functional stream in the Discretionary programme to support Private Banking’s strategy to uplift the capability in the domain working closely with business and various stakeholders
Provide effective technical solution for end to end business processes or functions
Be accountable for leading in working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service
Ensure high quality standard and on time delivery
Maintain close relationship with all stakeholders and business teams and drive the program activities across business and technology teams
Ensure strong domain knowledge within the delivery team
Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
Conduct risk assessment, identify and resolve all potential risks and issues, provide effective mitigation and contingency plan
Adopt Agile delivery methodology
Align with HSBC/Private Banking DevOps standard. Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge
Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
Help to ensure service stability on production (work with development team, infrastructure team etc. to fix any known issues)
Ensure the appropriate support model is established, which may include 3rd party providers. ITSO will be responsible for maintaining support groups for the services they own
Review and approve (or deny) production change requests relating to their IT Services
Ensure Service Continuity plans are maintained and routinely tested
Ensure Operation Level Agreements (OLAs) are Reviewed
Ensure problem resolution within agreed timeline
Compliance to data governance and periodic review in tools
Conduct Disaster Recovery exercise
Manage the day to day capacity and performance of the service. Conduct regular reviews of the metrics captured and identify potential areas of constraint. Assist ITID to plan the shared environment by providing updates of critical changes and growth figures
Identify, in conjunction with the business, new initiatives that may impact the service. This may include new products, changes to existing products that will increase market traction, new countries that are being targeted
Forecast Application Performance
Ensure appropriate business system access controls are in place
Support China delivery team capability uplift
Support/participate in department management and strategic initiatives

Nice to have:

Professional certifications on technical or project management domains
Experience of Private Banking and investment service

What we offer:

Continuous professional development
Flexible working
Opportunities to grow
Inclusive and diverse environment

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Consultant Specialist