Senior Consultant Specialist, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Network Project Coordinator & Reporting Analyst/ Senior Consultant Specialist role at HSBC, coordinating network projects globally and providing comprehensive reporting and analytics for IT infrastructure changes.

Job Responsibility:

Coordinate the planning, approval, and implementation of Network Projects, changes globally, aligning with ITIL and internal governance standards
Conduct regular service review with key stakeholders and prepare presentation for the same
Maintain and communicate the Forward Schedule of Changes and Global Change Calendar, aligning with maintenance windows and business event blackouts
Liaise with global teams (network, server, cloud, security) to ensure consistent execution and documentation of change activities
Design and deliver comprehensive reports, including KPIs, success/failure rates, emergency changes, and change velocity
Utilize reporting tools to build dashboards that highlight risk trends, capacity bottlenecks, and service impact
Analyze historical data to identify process inefficiencies and contribute to continuous improvement initiatives
Work closely with Risk, Audit, and Compliance teams to prepare change evidence and reports for internal and external audits

Requirements:

Bachelor's degree in information technology, Computer Science, or related field
Advanced skills in Documentation, Excel and reporting tools such as Power BI, Tableau, or Qlik
Minimum 8-12 years of experience in IT infrastructure and Project management, preferably in the banking or financial services sector
Evidence of having conceptual knowledge of networking technologies like LAN, WAN, Wi-Fi
Experience with global ITSM platforms such as ServiceNow, BMC Remedy, or equivalent
Background of working with the Agile methodology and associated tool sets – Jira, Confluence, Service NOW
Flexible working is essential as the team will be geographically dispersed

What we offer:

Opportunities, support and rewards
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 05, 2025

Expiration:
September 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Consultant Specialist

HSBC

Location:India, Hyderabad

Category:IT - Administration

Contract Type:Not provided