Senior Consultant Specialist, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist - Power Platform SRE. The role involves working with HSBC Power Platform Foundation, monitoring Microsoft service health, and enabling application deployments while identifying areas for improvement and ensuring compliance with HSBC standards. Responsibilities include managing incidents, providing engineering support, and collaborating with business and technology teams to improve system resilience and performance.

Job Responsibility:

Serve as an SRE champion across infrastructure and application improvements
Monitor and manage HSBC Power Platform Foundation platform to enable application deployments
Monitor Microsoft service health alerts, product update and share with engineering team and business
Conduct root cause analysis for underlying issues and incidents that affect systems performance and availability, identifying and resolving errors to minimize re-occurrence
Update support and operational documentation as required
Monitor Power Platform support request queue, triage and assign to appropriate engineering team
Perform engineering activities to implement patches and support software package provided centrally
Input and make recommendations for improvement of our monitoring and incident response
Work with both technical and non-technical colleagues and ensure business SLI/SLO’s are met and are ever improving
Act as a trusted partner for business application owners and other technology teams who seek to make use of Cloud based infrastructure
Highlight areas of improvement within our infrastructure design for improved resilience and ensure these changes reach production with assistance from our feature delivery team
Maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the technical community
Adhere to HSBC standards and Business contingency standards
Deliver in self-contained or team environment
Provide out of hours coverage as per roster
Perform other duties as assigned or required
Support non-functional testing.

Requirements:

Strong understanding of the Microsoft Power Platform (Power Apps, Power Automate, Power, Data Loss Policies, On-Premises Data Gateways, Environments Management, Storage Management, etc)
Understanding of Azure Services (e.g. Azure DevOps, Azure Monitor, Azure Health Notification, Azure KeyVault, Application Insight, KQL, vNet, etc.)
Proficiency in automation and scripting (e.g. PowerShell, C# and Python)
Experience in dealing with multiple support groups that contribute to a service
Understanding of CI/CD best practice – coding, tooling and techniques
Experience with incident management and problem solving
Experience and demonstrable accomplishments in selecting, designing and implementing automation and compliance frameworks
Experience with Azure Application maintenance and support
Industry recognized cloud certifications. PL-900/PL-400 and AZ-900
Experience in multi-tier application architecture, development, deployment and support
Planning and Design
Demonstrates high analytical skills, is self-motivated/directed
Applies standards consistently across all solutions
Demonstrates ability to develop, communicate and educate on standard operating procedures within their given function
Demonstrates ability to develop, organize and analyze performance metrics in their given function
Risk management effectiveness
Personal and Inter-Personal Skills
Delivers by possessing productivity, professionalism, customer service attitude, attention to detail and quality
ability to multitask
strong interpersonal skills, strong verbal and written communication skills and adherence to standard operating procedures
Demonstrates ability to adapt to a rapidly changing environment and ability to take direction from multiple areas
Comfortable in an agile and fast-moving environment
Developing Self & Others through Coaching, contributing to Team, continuously learning and sharing knowledge
Good English communication skills.

What we offer:

Flexible working
Inclusive and diverse environment
Continuous professional development
Opportunities to grow.

Additional Information:

Job Posted:
July 17, 2025

Expiration:
October 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Consultant Specialist

HSBC

Location:China, Guangzhou

Category:IT - Software Development

Contract Type:Employment contract