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Senior Consultant Platforms & Prototypes

Netherlands, Utrecht Employment contract · Job Posted March 01, 2026
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Job Description

As a Senior Consultant in the Platforms & Prototypes team, you take ownership of strategic initiatives that combine business, customer, and technology thinking. You lead workstreams within projects and guide clients through the process of reinventing and building digital experiences and platforms that are smart, scalable, and grounded in tangible value. You work with strategists, designers, data experts, and technologists to activate customer data & insights in ways that are measurable and experience-driven. From shaping GenAI roadmaps to guiding an MVP design stream to accelerating the creation of an agentic-powered marketing, sales or service process; you bridge the gap between human value and complex technology.

Job Responsibility

  • Take ownership of strategic initiatives that combine business, customer, and technology thinking
  • Lead workstreams within projects and guide clients through the process of reinventing and building digital experiences and platforms
  • Work with strategists, designers, data experts, and technologists to activate customer data & insights in ways that are measurable and experience-driven
  • Bridge the gap between human value and complex technology

Requirements

  • Master’s degree in Business, Marketing, Innovation, Artificial Intelligence or similar
  • Affinity with digital strategy, customer data, enterprise tooling such as CRM, CDP, and AI-powered transformation
  • 3+ years of experience in CX, MarTech, loyalty, data strategy, AI/GenAI, or digital transformation
  • Previous consulting or digital agency experience is a strong plus
  • Experience in managing project workstreams, structuring analysis, and owning client deliverables
  • Proficiency in Design Thinking, Agile, or similar strategic methodologies
  • Strong communication skills and stakeholder management capability
  • A passion for coaching others, guiding junior colleagues in delivery
  • Adaptability and eagerness to learn
  • A professional attitude towards clients
  • An excellent command of the English language, other languages are a plus
  • The flexibility to travel in and outside the Netherlands

Nice to have

Experience in customer journey mapping and optimization, design thinking, user research, marketing activation and/or project management

What we offer

  • A permanent contract from day one with a competitive salary
  • A mobility allowance, with the flexibility to choose a lease car, NS Business Card, or reimbursement of travel expenses
  • The freedom to explore, shape your own career, and follow training programs that align with your ambitions and growth path
  • 26 vacation days with the option to buy extra days
  • A fully employer-funded pension with the option to make additional contributions
  • Work flexibly across the Netherlands with our connectivity allowance
  • Remote work is an option
  • Opportunities to work abroad in the long run
  • A high-performance laptop and a SIM card, both for work and personal use
  • A lease car, NS Business Card, or mobility budget

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