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As a Senior Consultant in the Platforms & Prototypes team, you take ownership of strategic initiatives that combine business, customer, and technology thinking. You lead workstreams within projects and guide clients through the process of reinventing and building digital experiences and platforms that are smart, scalable, and grounded in tangible value. You work with strategists, designers, data experts, and technologists to activate customer data & insights in ways that are measurable and experience-driven. From shaping GenAI roadmaps to guiding an MVP design stream to accelerating the creation of an agentic-powered marketing, sales or service process; you bridge the gap between human value and complex technology.
Job Responsibility:
Take ownership of strategic initiatives that combine business, customer, and technology thinking
Lead workstreams within projects and guide clients through the process of reinventing and building digital experiences and platforms
Work with strategists, designers, data experts, and technologists to activate customer data & insights in ways that are measurable and experience-driven
Bridge the gap between human value and complex technology
Requirements:
Master’s degree in Business, Marketing, Innovation, Artificial Intelligence or similar
Affinity with digital strategy, customer data, enterprise tooling such as CRM, CDP, and AI-powered transformation
3+ years of experience in CX, MarTech, loyalty, data strategy, AI/GenAI, or digital transformation
Previous consulting or digital agency experience is a strong plus
Experience in managing project workstreams, structuring analysis, and owning client deliverables
Proficiency in Design Thinking, Agile, or similar strategic methodologies
Strong communication skills and stakeholder management capability
A passion for coaching others, guiding junior colleagues in delivery
Adaptability and eagerness to learn
A professional attitude towards clients
An excellent command of the English language, other languages are a plus
The flexibility to travel in and outside the Netherlands
Nice to have:
Experience in customer journey mapping and optimization, design thinking, user research, marketing activation and/or project management
What we offer:
A permanent contract from day one with a competitive salary
A mobility allowance, with the flexibility to choose a lease car, NS Business Card, or reimbursement of travel expenses
The freedom to explore, shape your own career, and follow training programs that align with your ambitions and growth path
26 vacation days with the option to buy extra days
A fully employer-funded pension with the option to make additional contributions
Work flexibly across the Netherlands with our connectivity allowance
Remote work is an option
Opportunities to work abroad in the long run
A high-performance laptop and a SIM card, both for work and personal use