Senior Consultant - D365 Supply Chain (Continuous improvement)

• Deliver high-quality business and application support services to clients, focusing on supply chain processes within Dynamics 365
• Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases
• Perform root cause analysis and implement long-term resolutions to recurring issues
• Design, test, document, and deploy functional and integration changes (RFCs)
• Support project handovers to GMS during UAT and Hyper Care phases
• Continuously assess customer feedback to improve service quality and value
• Communicate progress and updates clearly to internal and external stakeholders
• Participate in pre-sales activities and advise clients on industry best practices

• 7+ years of experience implementing and supporting Dynamics 365 Supply Chain, ideally in global or intercontinental rollouts
• Strong expertise in D365 F&O Supply chain modules and workflow
• Experience with reporting tools such as Power BI or Management Reporter
• Skilled in troubleshooting, root cause analysis, and resolving functional system issues
• Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps
• Fluent in English
• MB300, MB310, and MB700 certifications preferred
• Able to analyze and resolve complex, multi-layered functional incidents
• Capable of growing into a functional lead role within the continuous improvement team
• Strong communication, problem-solving, and analytical skills
• Proactive and customer-oriented mindset
• Comfortable working independently and taking ownership

Any other additional language is a plus

• Development and growth
• Fun and success
• International project exposure
• Freedom and responsibility