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Senior Consultant - D365 Finance (Continuous improvement)

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HSO

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Location:
Netherlands , Amsterdam

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

You will act as the functional point of contact within the team, collaborating closely with Technical Consultants and the Service Delivery Manager to deliver high-quality support and managed services. Your responsibilities include incident management, root cause analysis, change requests, and continuous service improvement initiatives.

Job Responsibility:

  • Deliver high-quality business and application support services to clients, focusing on finance processes within Dynamics 365
  • Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases
  • Perform root cause analysis and implement long-term resolutions to recurring issues
  • Design, test, document, and deploy functional and integration changes (RFCs)
  • Support project handovers to GMS during UAT and Hyper Care phases
  • Continuously assess customer feedback to improve service quality and value
  • Communicate progress and updates clearly to internal and external stakeholders
  • Participate in pre-sales activities and advise clients on industry best practices

Requirements:

  • 7+ years of experience implementing and supporting Dynamics 365 Finance, ideally in global or intercontinental rollouts
  • Strong expertise in D365 F&O Finance modules, financial process mapping, and solution design
  • Experience with financial reporting tools such as Power BI or Management Reporter
  • Skilled in troubleshooting, root cause analysis, and resolving functional system issues
  • Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps
  • Fluent in English
  • any other additional language is a plus
  • MB300, MB310, and MB700 certifications preferred
  • Able to analyze and resolve complex, multi-layered functional incidents
  • Capable of growing into a functional lead role within the continuous improvement team
  • Strong communication, problem-solving, and analytical skills
  • Proactive and customer-oriented mindset
  • Comfortable working independently and taking ownership

Nice to have:

  • MB300, MB310, and MB700 certifications preferred
  • Any other additional language is a plus
What we offer:
  • Development and growth
  • Fun and success
  • International project exposure
  • Freedom and responsibility

Additional Information:

Job Posted:
March 21, 2026

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