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Senior Consultant, Advisors & Consulting Services, Strategy & Transformation

Serbia, Belgrade · Job Posted February 05, 2026
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Job Description

Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.

Job Responsibility

  • Manage deliverable development and workstreams on projects across a range of industries and problem statements
  • Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
  • Manage working relationship with client managers, and act as trusted and reliable partner
  • Develop sound business recommendations and deliver effective client presentations
  • Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
  • Lead team and external meetings, and lead or co-lead project management
  • Contribute to the firm's intellectual capital and solution development
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Requirements

  • Undergraduate degree with work experience in management consulting, corporate strategy, internal bank consulting (at least 5 years relevant prior work experience)
  • Experience managing clients or internal stakeholders
  • Logical, structured thinking, and affinity for numerical analysis
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Ability to communicate effectively in Serbian, English
  • Eligibility to work in Serbia, as well as apply for travel visas as required by travel needs

Nice to have

  • Fluency in additional European language is a plus
  • Experience managing tasks or workstreams in a collaborative team environment with third parties
  • Experience coaching junior delivery consultants
  • Relevant industry expertise
  • MBA or master’s degree with relevant specialization

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