Senior Consultant, Advisors & Consulting Services, Strategy & Transformation Job at Mastercard (Belgrade)

Strategy Senior Analyst

The Strategy Senior Analyst is a seasoned professional role focused on contribut...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience
solid understanding of strategic financial planning
maintains quantitative analytical skills
excellent problem solving abilities
knowledge of operational/financial modeling (forecasting, valuation) and ability to analyze financial statements
ability to build presentations that convey a clear story supported by data findings
high degree of flexibility and productivity
initiative and creativity
excellent communication and interpersonal skills and ability to work in a team
highly motivated and self-driven, ability to multi-task productively, and result orientation

Job Responsibility

Act as a trusted advisor to senior leadership and address high impact strategic issues
work in close partnership with business heads and senior leadership to identify opportunities and issues of strategic importance
develop transformational strategies to achieve the business mandate
drive change by partnering with business leadership
provide clarity in complex problems and facilitate decision-making
lead projects across their lifecycle
identify opportunities for growth or optimization of businesses
perform deep dives on specific businesses to re-assess strategies and opportunities
work with businesses in the execution of improvement strategies
manage all aspects of client service, including planning, prioritizing and organizing projects

What we offer

Global benefits
equal opportunity employer
accessibility accommodations

Fulltime

Customer Experience (CX) Director

My client is seeking an experienced Customer Experience (CX) Director to lead la...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Experience, Service Design, Customer Strategy, or related fields
Saudi market experience is essential, with strong understanding of local customer behavior, regulatory environments, and sector landscape (e.g., government, financial services, telco, retail, or tourism)
Experience working in a top-tier consulting firm or leading CX transformations in large organizations
Demonstrated ability to manage senior stakeholders and executive-level engagement
Track record of delivering large-scale CX, digital transformation, or omnichannel strategy programs
Strong commercial acumen and experience with business development
Fluent in English
Arabic proficiency strongly preferred

Job Responsibility

Lead end-to-end CX transformation programs, from diagnostic and strategy design to implementation and value realization
Serve as a trusted advisor to senior client stakeholders, including C-level executives and government leaders
Oversee the development of customer journeys, service blueprints, personas, and experience design frameworks
Ensure delivery excellence across engagements, maintaining high-quality standards and adherence to project timelines and budgets
Develop CX strategies aligned with Vision 2030 priorities, local customer expectations, and sector-specific dynamics
Drive thought leadership on emerging CX trends, digital experience, data-driven personalization, and service design innovation
Contribute to internal capability building, including frameworks, methodologies, and CX tools
Identify and cultivate new business opportunities within the Saudi market
Lead proposal development, pitch presentations, and commercial negotiations
Build and maintain strong relationships across key client accounts and government entities

Fulltime

Managing Director Consulting

As the Managing Director, you will lead and drive growth within our Consulting P...

Location

Japan , Tokyo

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior leadership role within a consulting, technology services, or digital transformation organization
Experience in SAP consulting or broader ERP transformation work is preferred
Strong track record of delivering profitable growth and leading large, complex teams
Extensive experience in business development and client relationship management
Deep understanding of consulting delivery models, market dynamics, and emerging technologies
Exceptional strategic thinking, problem-solving, and decision-making skills
Outstanding leadership, communication, and interpersonal abilities
Bachelor's degree in business, technology, or a related field (MBA or advanced degree preferred)
Familiarity with digital transformation, cloud solutions, ERP systems, and related domains
Experience working in a global or multicultural environment

Job Responsibility

Develop and implement business strategies to grow the Consulting Practices in alignment with K2 Partnering Solutions’ overarching goals
Identify market trends, new service opportunities, and areas for innovation
Expand client relationships and partnerships by identifying new opportunities and delivering tailored consulting solutions
Collaborate with sales teams to drive business growth and achieve revenue targets
Partner with sales and delivery teams to drive pipeline, close deals, and achieve revenue goals
Serve as a strategic advisor to clients, ensuring delivery excellence and business value
Oversee daily operations and ensure consistent delivery of high-quality consulting engagements
Drive performance management through KPIs, client feedback, and commercial outcomes
Build and scale a high-performing team while also collaborating with leaders across K2’s organization.Foster a culture of collaboration, innovation, and accountability
Develop and manage budgets, P&L, and resource allocation to achieve financial objectives

Senior Solutions Architect & Customer Advisor – Hybrid Cloud, Data and AI

We are seeking an exceptional Senior Solutions Architect & Customer Advisor to s...

Location

United States

Salary:

161000.00 - 268300.00 USD / Year

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering or related field
MBA or relevant graduate degree preferred
15+ years of hands-on experience in cloud architecture, enterprise infrastructure or solutions architecture
Proven track record designing and implementing large-scale cloud solutions for enterprise clients
Deep expertise in Hybrid Cloud and Data Center architecture with focus on at least two major platforms (AWS, Azure, GCP) and experience with private cloud platforms (VMware, OpenStack)
Strong technical foundation in infrastructure, networking, security, and cloud-native development
Demonstrated ability to architect solutions from requirements through implementation
Experience working with Banking & Financial Services or Healthcare clients on cloud initiatives
Information security, risk management, and regulatory expertise
Understanding of industry-specific operational models and applications

Job Responsibility

Lead technical discovery engagements to assess current cloud maturity, identify hybrid cloud opportunities, and understand infrastructure and application modernization requirements
Conduct comprehensive assessments of customer technology environments to identify gaps, risks, and transformation opportunities
Translate customer business challenges into technical requirements and cloud architecture specifications
Design end-to-end cloud solutions across private cloud, hybrid cloud, and data center ecosystems, including network and cybersecurity
Develop technical roadmaps that align cloud strategy with business objectives
Create proofs-of-concept, reference architectures, and migration strategies
Architect and optimize hybrid cloud solutions across AWS, Azure, and/or GCP platforms, ensuring resilience, scalability, and operational excellence
Design cloud-native architectures leveraging infrastructure-as-code (Terraform, CloudFormation), automation, and DevOps practices
Provide technical leadership on data center modernization, VMware environments, and private cloud platforms
Advise on AI/ML integration, intelligent automation, and emerging cloud technologies

What we offer

incentive compensation opportunities in the form of annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP)

Fulltime

Manager, Advisors & Consulting, Strategy & Transformation, Advisors FS/FI

Mastercard Advisors provides cutting-edge data analysis and services to Fortune ...

Location

Poland , Warsaw

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in consulting, corporate strategy, business intelligence
Proven consulting experience in banking, financial services (FS), or financial institutions (FI)
exposure to retail and e-commerce consulting is highly valued
Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
Experience managing key client relationships
Knowledge of business KPIs, financials, and organizational leadership
Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment

Job Responsibility

Lead client engagements across a range of industries and problem statements
Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
Provide on-the-job training, coaching, and mentorship to junior consultants

Fulltime

Consultant, Strategy & Transformation, Advisors & Consulting Services

Our Advisors & Consulting Services team combines traditional management consulti...

Location

Switzerland , Zürich

Salary:

Not provided

Mastercard

Expiration Date

May 30, 2026

Requirements

Undergraduate degree with 1+ years of full-time work experience in consulting, corporate strategy, business intelligence, business line management, or financial product management
Relevant client or internal stakeholder management experience
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and German is a must
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Job Responsibility

Provide creative input on projects across a range of industries and problem statements
Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Independently identify issues in defined areas of analysis
structure and synthesize own analysis to highlight relevant findings
Lead internal and client meetings, and contribute to project management
Contribute to the firm's intellectual capital
Receive mentorship from consulting leaders for professional growth and development

Fulltime

Practice Director - Change & Transformation / HR & Talent Advisory

The HR & Talent Advisory Practice at LHH is a newly launched strategic consultin...

Location

United States

Salary:

175000.00 - 225000.00 USD / Year

LHH

Expiration Date

Until further notice

Requirements

Minimum 10 years of experience in the Change & Transformation space and related areas of Human Capital & Organisational Transformation – experience will either be from consulting / human capital advisory and/or HR / People transformation
Excellent thought leadership and industry knowledge: able to articulate the latest trends in the market, identify and create new service offerings
Proven track record of designing and delivering strategic change & transformation solutions for enterprise and global organisations, either as a consultant or as part of a transformation function
In-house Change & Transformation experience would be advantageous
Technologically savvy with knowledge/awareness of opportunities to disrupt and innovate in relation to your practice area and beyond e.g. AI
Commercially driven, with proven experience in development and growth
Strategic thinker with strong analytical and problem-solving capabilities
Excellent communication and influencing skills, with the ability to engage senior stakeholders
Collaborative leadership style with experience managing cross-functional teams
Master’s degree in organizational psychology, Business, Organisational Transformation, or related field preferred

Job Responsibility

Define the Change & Transformation practice vision, positioning, and service offerings across all elements of Change & Transformation including change strategies, transformation journeys, change planning, ways of working, change networks & activation, plus associated technology enablement (including AI)
Strategize and create consultant methodologies, frameworks, and IP (thought leadership, white papers, diagnostics) that will be leveraged during both sale and delivery of client consulting engagements
Scan the market for emerging trends and client needs to refresh the practice portfolio
Contribute towards appropriate pricing models and commercial structures for the practice area
Manage practice results including revenue targets, gross margin, and profitability
Represent LHH at external forums, conferences, and media publications as a thought leader in the Change & Transformation space
Collaborate with marketing to publish thought leadership and demonstrate subject-matter authority
Work closely with the Director of Applied Technology & People Analytics to author the development of content and data insights that elevate LHH’s market presence
Partner closely with other Practice Directors and experts within the function, as well as Innovation/Product leads across LHH to ensure connected and aligned service offerings
Innovate and differentiate the practice from competitors through new perspectives

What we offer

medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan
Personal Time Off (PTO) on an accrual basis per year, Paid Holidays, and up to 6 weeks of Paid Parental Leave
annual bonus

Fulltime

Senior Director, Enterprise Customer Success

As the Regional Vice President, North America Customer Success, you will lead a ...

Location

Canada , Toronto

Salary:

192000.00 - 264000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
a four year degree or equivalent
demonstrated ability to manage customer accounts in conjunction with sales organizations
exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter.

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
build and sustain a team of high performing leaders who embody our values, establish trusted advisor relationships and focus on making every customer successful
key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University
drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes
establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects

What we offer

Competitive salary
comprehensive benefits package from day one
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Consultant, Advisors & Consulting Services, Strategy & Transformation

Mastercard

Location:
Serbia , Belgrade

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 05, 2026

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