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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Every day, Airbnb hosts provide unique Stays and Experiences that connect guests with local communities in authentic and meaningful ways. These offerings are the core of what makes Airbnb special — creating connections and unforgettable memories for travelers worldwide. The Connectivity team sits at the heart of Airbnb’s Supply strategy, managing the API Partners that power a significant share of our global inventory. Our connectivity partners — property management software providers, channel managers, and distribution platforms — unlock access to millions of listings and directly shape the quality and reliability of the host and guest experience. This team plays a critical role in growing, deepening, and shaping Airbnb’s partner ecosystem. The Difference You Will Make: As a Senior Connectivity Partner Lead, you will own the full relationship with a portfolio of Tier 1 connectivity partners. You are not just managing accounts — you are shaping how these partners show up on Airbnb, driving outcomes that matter for hosts, guests, and Airbnb’s business. You will bring a global view of the partner ecosystem, define success through Airbnb’s outcomes, and act as the connective tissue between partners, product teams, and internal stakeholders. You are someone who earns trust, moves fast, and holds yourself accountable for results.
Job Responsibility
Own the full relationship with a portfolio of Tier 1 connectivity partners
Shape how these partners show up on Airbnb, driving outcomes that matter for hosts, guests, and Airbnb’s business
Bring a global view of the partner ecosystem, define success through Airbnb’s outcomes, and act as the connective tissue between partners, product teams, and internal stakeholders
Hold a global view of the connectivity partner ecosystem — understand regional nuances and broader market dynamics to inform your decisions and prioritization
Define success through Airbnb’s outcomes, not just partner wins
Key contributor to our North Star API strategy to develop Joint Business Plans and QBR frameworks to align partners to what matters
Track ecosystem health and identify Share of Wallet improvement opportunities across your portfolio and region
Design incentive structures and deal terms that align partner behavior with Airbnb’s strategic objectives
Lead negotiations with senior partner stakeholders with confidence, clarity, and commercial rigor
Shape partner behavior — not just manage it. Earn deep trust with partners and hosts while driving the outcomes Airbnb needs
Build and maintain strong relationships at the Csuite
Design and execute Joint Business Plans (JBPs) tied to measurable outcomes
Drive pricing, availability, and booking strategies
Advocate for partners internally, manage escalations effectively, and ensure compliance monitoring is in place
Advocate for roadmap priorities internally and maintain alignment with product and engineering stakeholders
Codevelop key features and drive host adoption
Identify gaps and address bugs in integrations, workflows, and partner capabilities
Leverage AI tooling to increase speed of feature adoption
Drive outcomes with minimal oversight. Own the full partner relationship for Tier 1 accounts end-to-end
Act with speed and extreme ownership
Operate cross-functionally at a global level
Partner with Product, Engineering, Finance, Legal, and Regional teams
Drive alignment across regions to ensure consistency in partner strategy
Requirements
12–15+ years in platform partnerships, API ecosystems, marketplace operations, or product-led growth roles
Experience working with API-first platforms (e.g., Stripe, Shopify, Twilio) or large-scale marketplaces direct experience managing complex, technical integrations or connectivity partnerships
Commercial Fluency: Proven ability to structure, negotiate, and close deals — from term sheets to signed contracts. Comfortable in the room with senior commercial stakeholders
Strategic Mindset: You define success through business outcomes, not activity. You hold a view of the full ecosystem, understand regional nuance, and can connect partner-level decisions to Airbnb’s North Star
Technical Depth: Enough technical fluency to understand connectivity integrations, identify gaps, and work credibly with product and engineering teams to drive solutions
Ownership & Execution: High bias for action. You don’t wait to be told — you see what needs to happen and make it happen. Track record of delivering results in ambiguous, fast-moving environments
Influencing Skills: You know how to shape behavior through trust, not just authority. Strong communicator with the ability to advocate internally and externally
Cross-Functional Collaboration: Experience working across product, engineering, legal, finance, and regional teams to deliver outcomes for partners