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Senior Conference & Events Operations Manager

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14forty

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

46310.00 GBP / Year
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Job Description:

Senior Conference & Events Operations Manager - Excel London | Full-Time / Permanent £46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europe's largest and most successful venues, hosting some 400 events per year!

Job Responsibility:

  • Playing a leading role in the delivery of first-rate hospitality offering across conferences and events
  • Alongside the Operations Manager, assist with the development and leadership of your team within Excel London
  • Inspiring your team to deliver exceptional service to our clients and guests
  • Facilitating day to day clients and hospitality operations, ensuring that we are meeting expectations and consistently 'Winning One Customer at a Time'
  • Reviewing performance of hospitality for conferences and events and ensure delivery of departmental financial targets

Requirements:

  • Experience in a demanding food environment including retail, stand catering, and conferences and banqueting
  • Experience of working with a client group
  • P&L understanding
  • Ability to lead others
  • Excellent written and verbal communication skills
  • Able to influence and operate at all stakeholder levels
What we offer:
  • Healthcare including Aviva Digicare, Medicash (dental, optical, therapy treatments)
  • Wellbeing support
  • 23 days' annual leave plus bank holidays
  • Life assurance
  • Meals on duty
  • Bonus
  • Your birthday off
  • Holiday purchase scheme
  • Mental health support: 24/7 Employee Assistance Programme
  • Enhanced maternity, paternity, and adoption leave
  • 2 days additional leave after returning from maternity leave
  • Day off for your baby's first birthday
  • Enhanced family leave
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
  • Pension scheme
  • Preferred rates on salary finance products
  • Professional subscriptions
  • Ongoing training and structured career pathways

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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