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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Administration

Senior Compute - Training and Support Engineer

India, Pune · Job Posted January 24, 2026
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Job Description

Senior Compute - Training and Support Engineer. This role is part of the HPE GTS India Capability Development Organization, responsible for enabling the remote support workforce with critical product and service competencies. The position focuses on delivering comprehensive training programs covering HPE products, multivendor technologies, and integrated solutions, ensuring end‑to‑end skill development across technical teams. The expert will support, design, deliver, and manage learning interventions that prepare technical support engineers to diagnose and resolve a wide range of business systems and application issues. These trained teams support customers, onsite engineering personnel, and Authorized Service Providers, handling cases that span standard, specialized, and complex system environments.

Job Responsibility

  • Train and upskill HPE Workforce on Cutting edge HPE Compute technology solutions. You will have the opportunity to tailor the Training delivery and Lab solutions to meet specific business needs
  • Participate in the creation of instructional and delivery methods using various learning solutions and technologies, expanding your own technical knowledge and investing in building and maintaining effective skill stack
  • The role additionally involves managing complex cases through customer-facing collaboration rooms

Requirements

  • Strong technical knowledge on HPE x86 Compute (Gen10, Gen10+, Gen11 & Gen12), includes ML, DL, BL, XL (Apollo), Moonshot, Edgeline
  • Functional and troubleshooting knowledge on HPE ProLiant Server Options (such as (HPE Smart Memory, Storage Controllers like SR/MR/NS/SmartArray, SAS/SATA/NVMe HardDrives, Server Networking)
  • Functional knowledge and troubleshooting experience in working of HPE ProLiant Server Management Tools, such as integrated Lights-Out (All generations of Integrated Lights-out)
  • Working knowledge on server configuration tools like: HPE Smart Update (SUM, SUT & SPP), Configuration Utilities like HPONCFG/HPQLOCFG, UEFI System Utilities, SSA, SSACLI, MRSA, StorCLI
  • Working knowledge of OS Deployment methodologies: Assisted & Manual
  • Practical experience with troubleshooting HPE ProLiant servers. This includes Server Hardware, Option Components and Server Management Tools
  • Functional knowledge on Server Operating Systems (Windows, Linux, and VMware ESXi)
  • A bachelor’s degree in engineering – B.E, B.TECH or equivalent
  • 2+ years’ experience on HPE Storage Solutions Proficiency to build & Customize Solution Labs for hands-on Purpose
  • 2-3 Years working experience with HPE Compute support

Nice to have

  • Workload level knowledge HPE ProLiant servers will be a plus
  • Knowledge of ‘RESTful API for iLO’ and ‘RESTful Interface Tool’ will be desired
  • Knowledge of functionality and troubleshooting GPUs on servers will be a plus
  • Related Industry Certifications will be a plus

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
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