Senior Complaints Coordinator Job at Capital One (Richmond)

Senior Sales Coordinator

Our client is seeking a highly organised and proactive Senior Sales Coordinator ...

Location

United Kingdom , Mitcham

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong understanding of sales coordination and business operations
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Familiarity with CRM systems and sales tracking tools
Knowledge of company structures and business requirements
Punctual, reliable, and committed to delivering high-quality work
Proactive and responsive to both client and team needs
Strong communicator across verbal, written, and digital channels
Creative thinker with a solutions-focused mindset
Works with integrity, professionalism, and a customer-first attitude
Collaborative team player who takes initiative and ownership

Job Responsibility

Manage complex customer inquiries and complaints, ensuring timely resolution
Support the sales team with processing large, custom, or complex orders
Liaise with logistics and operations to ensure smooth delivery of products
Monitor inventory levels and coordinate with supply chain teams
Maintain accurate sales documentation and CRM records
Analyse and improve internal sales processes for greater efficiency
Mentor and train junior sales coordinators to enhance team performance
Collaborate with internal departments to meet customer expectations

Fulltime

New

Senior Project Leader, R&D

The Senior Project Leader supports the Project Manager in the leadership of the ...

Location

Germany , München

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor level degree or equivalent experience
1-2 years project management experience
2 years of product life cycle experience
Strong attention to detail
Strong leadership potential
Understanding of Good Manufacturing Practices, Good Laboratory Practices and Product Development Process requirements
Experience with scheduling software
Product Development experience
familiarity with Project Management Body of Knowledge (PMBOK)
Advanced presentation and communication skills

Job Responsibility

Assist in tracking team deliverables for project completion
Structuring, planning, and monitoring development projects at the product level
Support project communication by interacting with Project Manager, Project Core Team and extended teams to ensure effective communications and manage expectations
Work within the guidelines of the organization's project office model, standard performance metrics, and regulatory guidelines to support, plan, monitor, control, and implement projects
Coordinate project documentation
Create and maintain project schedules
Assist in tracking and communication of project risks
Maintain project team SharePoint Site
Monitor project budget commitments, including purchasing of supplies and equipment as needed
Supporting specialist departments

What we offer

Professional training opportunities
Fair remuneration with above-average social benefits
Company pension scheme
Share plan for employees
30 days vacation plus special leave
Additional insurance

Fulltime

Project Specialist 2

The Third Party Management Program Execution provides operational support, proce...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 3 years of working experience in financial services / Banking industry
Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
Excellent Communication skills
Bachelor’s degree required
MS Office applications

Job Responsibility

Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements along with the seniors
Work with seniors in coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Act as Level 1 Reviewer in the team and understand the nuances of the Third-Party Management process in detail
Participates in team meetings to understand the documentation of all the relevant Third-Party management processes and ensure risks and control points are properly addressed
Ensure all SLAs are met without any delay with high accuracy rate
Assists seniors in data and information reporting on the specified projects and tasks
Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures
Identify and report gaps if any, to the relevant stakeholders through the various Tools
Contribute for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations

Fulltime

Project Specialist 2

The Third Party Management Program Execution provides operational support, proce...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 3 years of working experience in financial services / Banking industry
Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
Excellent Communication skills
Bachelor’s degree required
MS Office applications

Job Responsibility

Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements along with the seniors
Work with seniors in coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Act as Level 1 Reviewer in the team and understand the nuances of the Third-Party Management process in detail
Participates in team meetings to understand the documentation of all the relevant Third-Party management processes and ensure risks and control points are properly addressed
Ensure all SLAs are met without any delay with high accuracy rate
Assists seniors in data and information reporting on the specified projects and tasks
Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to the relevant stakeholders through the various Tools
Contribute for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations
Initiate process changes in line with new emerging risks and regulatory requirements

What we offer

Global Benefits
We bring the best to our people. We put our employees first and provide the best-in-class benefits they need to be well, live well and save well

Fulltime

Project Specialist 2

The Third Party Management Program Execution provides operational support, proce...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 3 years of working experience in financial services / Banking industry
Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
Excellent Communication skills
Bachelor’s degree required
MS Office applications

Job Responsibility

Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements along with the seniors
Work with seniors in coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Act as Level 1 Reviewer in the team and understand the nuances of the Third-Party Management process in detail
Participates in team meetings to understand the documentation of all the relevant Third-Party management processes and ensure risks and control points are properly addressed
Ensure all SLAs are met without any delay with high accuracy rate
Assists seniors in data and information reporting on the specified projects and tasks
Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures
Identify and report gaps if any, to the relevant stakeholders through the various Tools
Contribute for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations

Fulltime

Project Specialist 2

The Third Party Management Program Execution provides operational support, proce...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 3 years of working experience in financial services / Banking industry
Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
Excellent Communication skills
Bachelor’s degree required
MS Office applications

Job Responsibility

Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements along with the seniors
Work with seniors in coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Act as Level 1 Reviewer in the team and understand the nuances of the Third-Party Management process in detail
Participates in team meetings to understand the documentation of all the relevant Third-Party management processes and ensure risks and control points are properly addressed
Ensure all SLAs are met without any delay with high accuracy rate
Assists seniors in data and information reporting on the specified projects and tasks
Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to the relevant stakeholders through the various Tools
Contribute for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations
Initiate process changes in line with new emerging risks and regulatory requirements

Fulltime

New

Senior Assistant Manager Sales

As a member of Baxter’s sales team, you’ll be aligned to one of our global busin...

Location

India , Gurgaon

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Stakeholder Insight and Influence
Sales Solution Identification and Development
Negotiation Skills
Strategic Planning
Managing and Coaching
Ownership of the Business
Drive awareness and adoption on intravenous (IV) solutions, Parenteral nutrition and drug delivery devices amongst Doctors in the assigned territories
Drives adherence to SFE processes :, Call average, customer coverage, working days, SME trackers, prescription tracker, secondary sales and product sampling/demonstrations
To track all product and service quality related complaints and coordinate with National/Sales Manager/quality to ensure formal response and closure to complaints report it to PV & Quality
Competition & Market Mapping -- Track and gather market data, no. of indicated surgeries, gather and analyze competitor activities

Job Responsibility

Responsible for driving primary sales through product promotion in defined territory by meeting HCPs and para medical staff
Coordinating with commercial / purchase authorities and channel partners for ensuring supply and liquidation of products
Drive awareness and adoption through activations in his/her territory/accounts
Monthly account wise planning of secondary sales leading to primary sales for their territory/accounts
Weekly planning for coverage and calls
Monthly/quarterly sales forecast for defined territory
Quarterly activation planning

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Assistant Front Desk Manager

The Assistant Front Desk Manager oversees, directs and controls the activities o...

Location

United States of America , Beverly Hills

Salary:

75000.00 - 80000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Work authorization for the location is required
Shares a passion for excellence and infuses enthusiasm into everything they do
Ability to shape guest experience by providing exceptional knowledge and service
Manages staff at Front Desk, Bell Desk, Driveway, Housekeeping and Concierge
Oversees CORE team in absence of department manager
Directs activities of employees
Interviews, trains and schedules staff
Conducts Performance Evaluations and disciplines staff when needed
Resolves customer complaints
Handles guest interactions with highest level of hospitality and professionalism

Job Responsibility

Act as the manager on duty when senior managers are not available
Manage shifts in the Rooms Departments
Respond to guest requests
Ensure exemplary level of service
Oversee, direct and control activities of various Rooms departments
Ensure supervision of all departments assigned on overnight shift
Review and monitor schedules
Tour hotel to ensure maintenance and upkeep
Monitor employee activities
Resolve customer complaints

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Senior Complaints Coordinator

Capital One

Location:
United States , Richmond ▼
Las Vegas
Saint Cloud
Lincoln
Wilmington
Chesapeake
Tampa
Plano

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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