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Senior Community Program Manager

United States, Santa Monica Employment contract 38.85 - 71.83 USD / Hour · Job Posted June 14, 2026
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Job Responsibility

  • Drive the Gaming for Everyone (G4E) community strategy, aligning investments to business priorities and delivering measurable cultural and player impact (e.g., adoption, engagement, sentiment shifts)
  • Establish and operationalize community health metrics, using qualitative and quantitative data to generate insights and inform strategy, prioritization, and investment decisions
  • Build and manage relationships with internal and external community leaders and influencers, in partnership with Community Leads and HR, to ensure sustained engagement and two-way dialogue
  • Lead end-to-end execution of G4E programs and events, including planning, stakeholder alignment, and delivery across internal and external audiences
  • Develop and execute communication strategies that amplify community voice, increase engagement, and align stakeholders across the organization
  • Lead implementation of governance models that drive consistency, accountability, and alignment across communities, geographies, and functions
  • Identify and drive integration opportunities across community efforts, product experiences, and customer-facing processes to increase impact and reduce fragmentation

Requirements

  • 5+ years of experience in program/project management or equivalent
  • Expert knowledge of community engagement strategies including the development of a holistic architecture of websites, forums, and emerging tools and practices
  • Energetic self-starter, using data to drive decisions
  • Proven ability to work in a fast-paced environment and adapt to changing priorities quickly and efficiently
  • Proven ability to influence others and drive decisions, without being in a position of authority
  • Excellent written and verbal communication skills, with strong attention to detail

Nice to have

  • Bachelor’s degree preferred in marketing, computer science, communications, or related field
  • Gaming industry knowledge or experience
  • Experienced with project management tools and Microsoft Office software
  • Experience working with executive leaders
  • Experience with facilitating large group discussions on complex topics

What we offer

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others

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