Senior Community Marketing Manager

• Plan and execute monthly in-person regional meetups across the US and EMEA
• Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
• Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
• Experiment with new formats, such as community-hosted experiential events held at customer offices
• Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
• Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
• Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
• Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
• Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
• Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders
• Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
• Align educational offerings with broader community and marketing strategies to maximize participation and member value

• 5+ years building and scaling B2B SaaS communities with measurable impact
• Proven experience planning and executing virtual and in-person community events
• Strong facilitator with excellent communication skills and relationship-building abilities
• Proficient with community platforms (Slack, webinar tools, event management software)
• Experience working cross-functionally with content, product, and marketing teams
• Familiarity with procurement, finance, or enterprise SaaS is a plus
• OR 5+ years of experience in procurement or finance
• Strong network and credibility within the procurement and/or finance community
• Passion for building practitioner communities and facilitating peer learning
• Experience with thought leadership (speaking, writing, or content creation)
• Natural connector with excellent communication skills
• Eagerness to learn community marketing tools and best practices

Familiarity with procurement, finance, or enterprise SaaS is a plus

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan