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Senior Community Manager

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Sun Communities

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Location:
United States , Osceola

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Category:
Real Estate

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Senior Community Managers are responsible for the operations & profitability of the community and serve as the day-to-day point of the contact for the residents. They are on-call 24 hours a day and are responsible for administrative activities, marketing, leasing and home sales, property maintenance, budgeting, human resource management and resident relations.

Job Responsibility:

  • Markets models, pre-owned and brokered homes for sale in the community
  • Prepares documents to list and sell homes
  • Resolves complaints and responds to issues in a timely manner
  • Manages the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts
  • Handles delinquencies and approves eviction proceedings while adhering to Sun's policies
  • Monitors, codes and approves invoices for operating expenses and sales related costs
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
  • Assists with developing and maintaining marketing strategies
  • Coordinates lease homes, including repairs, leasing activity, lease-to-purchase sales, refurbishments, re-leasing, closing, and follow-up
  • Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
  • Initiates lease renewals and rent increase letters, ensuring timely distribution
  • Inspects and recommends purchase and renovation of used/repossessed homes
  • Prepares sites for home models
  • coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
  • Handles emergencies that may arise onsite, ensuring adherence to standard operating procedures
  • Ensures compliance of safety policies
  • completes worker's compensation accident and incident reports in a timely manner
  • Ensures that community appearance is maintained to Sun's curb appeal standards
  • Assists with preparation of budgets
  • provides accurate data to assist in CapEx and expansion needs
  • Reports deficiencies that would adversely affect the operation of the community
  • Reviews and compiles property accounting reports for the Accounting Department

Requirements:

  • High School Diploma or GED (Required)
  • Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
  • 4 years in property management experience, including 2 years of supervisory experience (Required)
  • 6 months in prior sales and leasing experience (Required)
  • General knowledge of maintenance
  • Demonstrated leadership abilities
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Solid negotiation skills
  • Ability to thrive in a fast-paced environment
  • Working knowledge of basic accounting principles
  • Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
  • Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
  • Flexibility to respond to community needs during non-business hours
  • Ability to live on-site within the community (housing provided)
  • Must have a valid driver's license
What we offer:
  • Comprehensive Medical and Prescription coverage with multiple plan designs
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program
  • Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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