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Senior Community Events Marketing Manager

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Intercom

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Location:
United States , San Francisco

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Category:
-

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Contract Type:
Not provided

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Salary:

143100.00 - 177375.00 USD / Year

Job Description:

As the Senior Community Events Marketing Manager, you’ll be at the heart of our community marketing strategy. This is a brand new role, that you will play a key part in shaping. You will be the lynchpin for our meetups, partnering with R&D, Marketing, our technical partners and customers to plan, promote and deliver regular meetups and events in the US.

Job Responsibility:

  • Own Fin Meetups and events that support our Community strategy
  • Identify opportunities to connect in-person events with our online Community strategy
  • Own all aspects of event management including partner coordination, venue selection, AV production, signage, logistics, onsite requirements, vendors and budget
  • Collaborate with marketing teams to leverage other assets for events
  • Develop brand-focused metrics to demonstrate the impact of your events
  • Evaluate new opportunities, such as a community-hosted meetup program and Fin Meetups at external events

Requirements:

  • 5+ years of events marketing experience at a technology company, preferably in a community-oriented role
  • Independent project driver who delights in organizing and executing with high attention to detail
  • A generalist who is willing to apply themselves to any area to ensure success, and enjoys converting ambiguous opportunities into clear impact
  • AI-first marketer who already uses AI wherever possible to help evolve their function
  • Strong stakeholder management skills, comfortable setting expectations and keeping teams on track
  • A clear and proactive communicator who can concisely craft messages to internal and external stakeholders, including presenting to leadership teams
  • Understand brand awareness metrics, and can demonstrate the impact of your events
  • You understand the AI market and the topics customer service and product leaders are interested in

Nice to have:

Experience with Salesforce, Marketo and Intercom is a bonus

What we offer:
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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