Senior Community Association Manager

• Supervising the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed
• Performing/Directing administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
• Ensuring Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agenda
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
• Monitoring corporate and client delinquency rates and collections process for account portfolio
• Attending Board meetings per the management agreement and community events as needed
• Preparing Board packages according to established time frames
• Ensuring Board of Directors is aware of legal actions involving the Association
• Maintaining unit and contract files relating to the operations of the Association
• Assisting Board of Directors/ARB with architectural review process and/or routine inspections as necessary
• Responsible for maintenance of C3 data base, including updating resident information
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
• Responsible for oversight of Associa staff as contract provides
• Coordinating and/or overseeing inspection of building facilities and/or common area and arrange appropriate follow up actions as required
• Overseeing the AP process in accordance with Associa home office processes and procedures

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines
• Able to communicate effectively and professionally on phone, email, and in-person

medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives