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Step into a high-impact role as a Training Specialist with our Edmonton client for a long-term contract engagement. This is a fantastic chance to shape how users interact with the Digital Regulatory Assurance System (DRAS) by creating the tools and resources that drive system adoption. You will work within a forward-thinking environment, translating complex technical requirements into practical learning solutions that empower staff and ensure operational excellence across the organization.
Job Responsibility:
Create and maintain practical learning materials including job aids, guides, and presentations
Translate system requirements and business processes into clear training tools
Identify user performance gaps and recommend targeted learning interventions
Design formal virtual training sessions with structured course outlines and exercises
Facilitate virtual training sessions and provide guidance to participants
Update learning products to reflect system changes and evolving business needs
Manage training repositories to ensure all content is current and easy to navigate
Requirements:
A degree or diploma in business, communications, or adult education
Five years of experience creating technical documentation and user training resources
Five years of experience delivering interactive training through web-based platforms
Five years of experience managing multiple tasks with strict timelines simultaneously
Proven ability to document business processes and develop change management strategies
What we offer:
Work on a large-scale digital transformation project that impacts regulatory standards
Collaborate with a diverse group of subject matter experts and system leads
Flexibility to design and develop modern, scenario-based learning resources
Gain experience in a high-profile environment using the latest virtual training tools
Contribute to a culture of continuous improvement and user-centric design