Senior Communications Manager

• Supporting the development and execution of proactive external and internal communications for Citi in Canada
• Executing on Canada's external communications strategy and plans
• Managing proactive engagement with key media outlets
• Developing messaging, briefing documents and speaking notes for senior executives
• Developing and amplifying brand activities and events in the external market
• Identifying opportunities and continuously building a strong pipeline of media and social media activity
• Supporting media engagement activities (relationship building, press releases, media pitches, monitoring media coverage and relevant news angles, trends and events)
• Strengthening and communicating Citi's employer brand within the Canadian market
• Assisting with the preparation and organization of client and external events
• Developing and executing internal engagement plans and initiatives
• Planning and managing internal communications channels and content
• Planning and managing employee engagement events
• Developing content for events
• Liaising with relevant internal stakeholders to plan and manage internal communications channels and content calendars, including newsletters and intranet
• Managing community affairs programs
• Managing administrative tasks (contracts, invoices, payments, risk and control processes, etc.) to be compliant with all Citi policies

• Professional experience in Communications and Public Relations, either in-house or agency, preferred
• Ideally, 5+ years of experience in communications within the financial sector or a complex multinational organization
• Comprehensive understanding and a proven track record in media relations and stakeholder engagement
• A strong leader with excellent planning and project management skills, and the ability to manage multiple tasks and adjust priorities as needed
• Excellent communications skills – editing, writing and digital communications skills
• experience in content creation for internal and external purposes
• Social media content development experience and strong working knowledge of major social media platforms
• Creativity and an ability to show initiative
• strong relationship management skills
• Bachelor's degree or equivalent in business management, communications, marketing or related field
• Fluency in English is required

French fluency

• Hybrid working model (up to 2 days working at home per week)
• Competitive base salary (which is annually reviewed)
• Additional benefits that support you (and your family) to be well, live well and save well