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Senior Communications Manager to lead our storytelling across a range of corporate, consumer, Trust & Safety, and policy-related priorities in France, Whatnot’s fastest-growing European market. This role will be based in London and report into our VP, Communications & Policy.
Job Responsibility:
Build an understanding and credibility for live commerce
Elevate Whatnot as a household name
Build and leverage exceptional relationships with French media (both traditional and new) and other third parties
Build and Scale Issues Management
Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders
Establish and own a communications playbook for strategic and rapid response best practices
Requirements:
8+ years of Public Relations or corporate communications experience
A strong understanding of the media, cultural, and policy landscape in France
Fluent French and English speaker
Exceptional written and verbal communication skills with experience developing key messages and content for media as well as owned and operated channels
Experience working on Trust & Safety issues and crisis management
Nice to have:
Curiosity and interest in doing things differently to promote Whatnot and our business
Comfortable operating on a small team and will get in the weeds to produce results in a highly ambiguous environment
Scrappy
no job is too small
A self starter who is able to prioritize in challenging situations and balance between two-sided community needs and business and seller priorities
What we offer:
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement
401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work