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Senior Communications Manager, Infrastructure Community Storytelling

United States, Redmond 106400.00 - 203600.00 USD / Year · Job Posted March 20, 2026
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Job Description

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. On Microsoft’s Public Affairs Communications Team, you’ll join a group of professionals focused on telling stories that demonstrate the company’s commitment to building trust and contributing to solutions for some of the world’s big challenges. The Public Affairs Team is also part of the broader Microsoft Communications Group, so you’ll join a large, diverse community of professionals focused on innovative communications, and you’ll have significant opportunities for career growth. We’re looking for an experienced professional to join our team as a Senior Communications Manager. This professional will work to tell our story in infrastructure communities throughout the U.S. The ideal candidate will have mastery of the full range of modern communications tools, feel comfortable managing crisis communications and communications for high-stakes issues, have a track record of world class media relations, and be familiar with the intersection of technology and community issues.

Job Responsibility

  • Communication Strategy Setting and Planning
  • Storytelling and Messaging
  • Execution of Communication Strategy
  • Stakeholder Management
  • Reputation Management
  • Showcase Microsoft’s work to address the problem using our tools and resources
  • Protect the company’s reputation in crisis situations
  • Shape our messages and find ways to tell our stories with the most impact
  • Provide communications counsel to executives
  • Manage relationships with top tier reporters
  • Create and distribute world class digital and social media content
  • Think creatively and expansively about creative ways to reach audiences
  • Can travel as needed

Requirements

  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience
  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience
  • Experience working in a matrixed organization, influencing and collaborating with cross‑functional stakeholders
  • Demonstrated ability to navigate multiple priorities and competing stakeholder needs in a fast‑paced, enterprise setting

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