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The Senior Commissions Analyst will own the day-to-day operations of the sales commissions program. This role is responsible for accurate and timely calculation of commissions and bonuses, ensuring plans and policies are applied correctly, and partnering with stakeholders across Revenue, Finance, and Operations to design and maintain a best-in-class variable compensation program.
Job Responsibility:
Own day-to-day operations of the sales commissions program
Calculate and validate monthly commission payments and other sales bonuses
Perform regular reviews and audits of crediting rules, commission calculations, and payments
Support monthly and quarterly close processes related to commissions
Prepare and distribute monthly commission statements and individual commission plans
Manage and resolve commission-related questions, disputes, and trouble tickets
Collaborate with Finance, Revenue Operations, Sales Leadership, and HR
Maintain in-depth knowledge of all commission plans and relevant policies
Produce recurring monthly reporting and ad hoc analysis
Participate in plan design cycles and process documentation
Build trust and strong working relationships with key stakeholders
Maintain and regularly update the commissions system(s)
Support the evaluation, selection, implementation, and onboarding of any new commission tools
Requirements:
Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field, or equivalent professional experience
2+ years of experience in Sales Operations, Finance, Financial Analysis, or a closely related function
Experience with sales compensation in a fast-paced, high-growth environment is a strong plus
Strong problem-solving and analytical skills
High proficiency in Excel (e.g., pivot tables, lookups, nested formulas) and solid PowerPoint skills
Hands-on experience with CaptivateIQ (or a similar incentive compensation management platform)
Salesforce experience or familiarity with CRM data structures is highly desirable
Excellent interpersonal and communication skills
Strong attention to detail and a high degree of accuracy
Ability to manage and prioritize a variety of complex tasks
Nice to have:
Prior ownership or co-ownership of a sales commissions process or program