Senior Commercial Mortgage Loan Administration Specialist

• Lead or participate in moderately complex initiatives and deliverables within the New Loan Booking area and contribute to large scale planning related to deliverables
• lead or participate in internal and external audits for Agency and bank portfolio held loans
• identify, develop and maintain operational procedures and controls while providing recommendations
• resolve complaints independently with COO office and borrowers
• review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
• review and approve boarding documents
• resolve moderately complex issues and lead a team to meet loan requests area, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements
• collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff
• work closely supporting Portfolio Management (Agency and Wells Fargo portfolio held loans)

4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Commercial real estate, mortgage and/or related commercial accounting experience
• excellent customer service interfacing
• leadership skills
• ability to make decisions and work independently
• ability to communicate with borrowers, de-escalate issues, collaborate with auditors and attend all meetings/calls/requests
• excellent verbal, written and interpersonal skills