Senior Commercial Manager

• To provide commercial management insight and advice to divisional operations director and associated leadership team to achieve pro-active commercial management of opportunities and risks.
• To support the commercial performance of the business by managing key commercial issues.
• To analyse commercial issues and to articulate, advise, influence and motivate stakeholders, both internal and external, to achieve the best commercial solutions for Dalkia.
• To ensure correct governance, including cost build up and margin policy, is adhered to in respect of new bids (PPM or Projects) in line with Company governance procedures and that appropriate records of such governance are in place.
• To review all contractual terms and conditions against established business parameters, including the commercial redlines, for new business opportunities, existing contract retenders and projects identifying key commercial points and all unacceptable provisions.
• To achieve a signed contract document on the best possible terms and on a timely basis whilst maintaining a good customer relationship for new or renewed contracts.
• Update and maintenance of the Contract Database including renewals, extensions, changes and expiry or terminations as applicable.
• To assist with the reporting of revenue, costs and margin performance for contracts by revenue stream (PPM, Extra Works and Projects) on a monthly basis to ensure the contrasts are being commercially traded in line with company procedures and in an accurate manner.
• To ensure Account / Contract Managers and Contract Support follow established processes for the commercial management of each contract, including, but not limited to, invoicing, order placement, WIP management, projects, processing supplier invoices and budget/forecasting.
• To provide education and training to the business in the form of individual 1-2-1 training, presenting at team meetings and running training sessions in order to improve the overall commercial awareness of the business and to promote compliance of ‘d’ above.
• To promote best practice with suppliers.
• The role will also be responsible for the management, direction and development of commercial managers and/or commercial assistants within the division.
• Other issues as deemed necessary by the Commercial Director or Senior Leadership Team.

• Good Commercial Management skills with attention to detail
• Ability to build client relationship skills that provide benefits for both parties
• Negotiation strategy skills that deliver positive results
• Sound understanding of contract terms and conditions and different contract commercial models including cost plus, fixed price, GMP, etc
• Ability to driving margin improvement and understanding of financial data / reports
• Understanding of law and legal frameworks relating to services agreements and construction projects
• Sub-contractor relationship management
• Ability to identification and mitigate risks
• Good IT skills, particularly in the use of word, excel and PowerPoint.
• Good communication skills, written and oral, and the ability to influence and motivate to achieve desired
• Organisational and time management including the ability to multi-task.
• Proven experience (5+ years) in a commercial role within the facilities management industry or a related service type industry.
• Good knowledge of FM services, contract types (e.g., PFI, TFM), and procurement processes.
• Construction Management / Quantity Surveying
• Legal – contract law, liabilities, change control, disputes.
• Financial Management – contract P&L and familiarity with financial systems and reporting tools.
• Commercial Management
• Facilities Management
• NEC4 / CIOB
• RICS / Quantity Surveyor
• Business Studies / Business Management
• Financial Management

Previous experience in any of the following sectors:

• 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
• Pension with matched contributions
• Life Assurance
• Private Medical Insurance Single Cover on completion of 12 month’ service, with the opportunity to pay for additional cover for partner/dependants
• Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
• Access to wellbeing programmes
• Company Sick Pay
• Employee recognition programmes which reward exceptional achievements
• Employee Referral bonus with generous bonuses for ‘referring a friend’
• The opportunity to use one working day per year volunteering to help the local community
• Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters
• Smartphone/ Tablet, uniform, PPE