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Axis Europe, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for a Senior Commercial Manager to take full commercial responsibility for responsive repairs maintenance contracts. This role requires a strong understanding of the pace, complexity and commercial structure of high-volume reactive works, particularly within Price Per Property (PPP) and NHF Schedule of Rates (SoR) environments. Reporting to the Commercial Finance Director, and working closely with the Contracts Manager and Head of Commercial, you will take ownership of commercial performance, supporting operational teams to deliver profitable and compliant contract outcomes.
Job Responsibility:
Take ownership of the commercial performance of responsive repairs contracts
Manage PPP and NHF Schedule of Rates (SoR) mechanisms to maximise profitability and commercial control
Monitor and manage Completed Not Invoiced (CNI) levels and oversee bulk closure processes
Procure and negotiate subcontract work packages
Review subcontractor claims, variations and commercial submissions
Identify and resolve profit shortfalls and commercial performance risks
Provide commercial reporting to clients, including PPP capped expenditure analysis
Work collaboratively with operational teams to improve efficiency, cost control and margin
Ensure contract compliance and maintain strong client relationships
Requirements:
Proven experience working within a responsive repairs contracting environment, ideally within social housing
Strong knowledge of Price Per Property (PPP) and/or NHF Schedule of Rates (SoR) commercial models
Experience managing commercial performance within social housing maintenance contracts
Experience managing subcontractor relationships and commercial negotiations
Strong analytical and reporting capability, including advanced Excel skills (pivot tables, VLOOKUP, data analysis)
A commercially driven mindset with the ability to operate in a fast-paced, high-volume maintenance environment
What we offer:
Performance-related bonus
Pension scheme
Medical scheme options
Life assurance
25 days’ holiday + bank holidays
Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
£2,000 refer-a-friend bonus after the referee passes probation
Opportunities for development and progression across Axis CLC