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Social Value Portal Ltd Logo Social Value Portal Ltd · Sales

Senior Commercial Manager

United Kingdom, Uxbridge · Job Posted May 30, 2026
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Job Description

We are seeking an experienced and commercially driven Senior Commercial Manager to lead the growth and development of a strategic retail account within Pilgrim’s Europe. This is a high-profile, customer-focused role with full ownership of performance, responsible for delivering sustainable sales growth, profitable margin and long-term customer partnerships. You will take the lead in driving customer strategy, Joint Business Planning and commercial execution, while influencing internally and externally at senior levels. As a senior member of the commercial team, you will also play a key role in leading, coaching and developing others, setting the standard for performance, collaboration and delivery. This role is fully office-based in Uxbridge.

Job Responsibility

  • Full P&L ownership for a defined account or portfolio of accounts
  • Develop and deliver Joint Business Plans (JBPs) across all product categories and routes to market
  • Drive sustainable sales growth, profitability and delivery against business objectives
  • Own customer strategy and account development plans
  • Champion the customer internally, ensuring alignment and delivery
  • Identify and unlock growth opportunities through data, insight and strong customer relationships
  • Lead and develop promotional strategies to maximise performance and ROI
  • Drive focus on emerging routes to market, including convenience and online
  • Integrate sales strategy into wider business planning, budgets and forecasts
  • Monitor performance and take proactive action to manage risks and opportunities
  • Own forecasting processes, including risks and opportunities management
  • Deliver commercial KPIs in line with budgets and business improvement targets
  • Lead performance reviews through the S&OP / SOP process
  • Provide clear, data-backed communication of account performance
  • Work with Category and Customer Marketing teams to ensure plans are insight-led, commercially viable and strategically aligned
  • Manage marketing activity and budgets to deliver strong return on investment
  • Support a market-led NPD pipeline in collaboration with Product & Innovation teams
  • Oversee stage-gate processes and product launches, ensuring best-in-class execution
  • Drive innovation that strengthens category position, sales and margin
  • Build strong relationships across Sales, Marketing, Supply Chain and Operations
  • Lead, coach and develop colleagues across the commercial function
  • Drive a culture of ownership, accountability and continuous improvement
  • Influence and challenge stakeholders at all levels, internally and externally

Requirements

  • Strong experience in major retail account management (typically 4+ years at Commercial Manager level)
  • Proven track record of delivering sales growth and profitability
  • Experience leading Joint Business Planning (JBP) with key retail customers
  • Excellent negotiation, influencing and stakeholder-management skills
  • Strong analytical and commercial decision-making ability
  • Confident communicator with high-impact presentation skills
  • Highly organised, able to manage complexity and competing priorities
  • Resilient and adaptable within a fast-paced FMCG environment
  • Experience leading or mentoring others
  • Full UK Driving Licence (travel as required)
  • Degree preferred but not essential

Nice to have

  • Experience within a food or FMCG business
  • Understanding of category management and NPD processes
  • Experience delivering effective promotional strategies
  • Exposure to manufacturing and supply chain environments
  • People management experience

What we offer

  • Competitive base salary, aligned to experience and responsibility
  • Company pension scheme with employer contributions
  • Life assurance and employee benefits package
  • A clear opportunity to own and grow strategic customer accounts
  • Exposure to senior stakeholders and decision-making
  • Strong career progression pathways within Commercial and wider business functions
  • A collaborative, values-driven culture focused on ownership, delivery and continuous improvement
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