Senior Commercial Loan Servicing Specialist, Wells Fargo

Wells Fargo

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist to lead servicing activities for commercial products, ensure customer resolution, and coordinate with various internal teams while maintaining compliance with bank policies and regulatory requirements.

Job Responsibility:

Lead a variety of servicing activities for moderately complex commercial products
Coordinate all aspects to ensure customer resolution
Evaluate and upload data into the systems of record to ensure compliance
Coordinate all aspects of resolving open customer service issues
Serve as primary liaison with Sales, Legal, Control and Risk, Technology, and various Operations teams
Review and negotiate moderately complex loan servicing transactions
Serve as an escalation point in the resolution of client issues
Conduct quality reviews and monitor key performance metrics
Identify activities of the team to ensure conformity with established procedures
May lead projects, teams, or serve as a mentor for lower-level staff
May contribute to strategic initiatives

Requirements:

4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through work experience, training, military experience, education
Graduate and Above

Nice to have:

Demonstrate deep understanding of the insurance and mortgage industry, including regulatory requirements and operational workflows
Maintain up-to-date knowledge of escrow disbursement processes, including money movement protocols and compliance standards

Additional Information:

Job Posted:
September 15, 2025

Expiration:
September 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Commercial Loan Servicing Specialist