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Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist to join Commercial Banking Operations on the Capital Finance Operations (CFO) team within Wholesale Operations. The Capital Finance Operations team supports Capital Finance by delivering comprehensive asset-based lending solutions, including sole lender, agented, and syndicated structures. These solutions serve asset-rich companies across the U.S., U.K., and Canada, spanning a wide range of industries. This role sits within the Lending Servicing function and is responsible for end-to-end life-of-loan servicing activities. The scope includes client loan servicing, syndicated facilities, bought participations, and payoffs for Asset-Based Lending (ABL) portfolios. The role supports revolving and term loan facilities, as well as accounts payable activities, including pass-through expense billings such as field exams, appraisals, and legal fees. Success in this role requires strong experience in: Asset-based lending account maintenance; Accounting and reconciliation, including debit and credit oversight; Settlement, accrual, and fee management; Interpretation and execution of contractual credit and loan agreements.
Job Responsibility
Execute servicing activities for moderately complex commercial loan products, supporting the full life-of-loan cycle
Serve as a primary servicing contact for assigned relationships, partnering with Relationship Managers, Legal, Risk, Control, Technology, and Operations teams
Review, process, and support moderately complex loan transactions, including new loans, modifications, tranche set-ups, interest and fee calculations, and participation settlements
Evaluate servicing risks, resolve client and operational issues, and escalate matters as needed to management
Ensure accurate data entry, reconciliation, and ongoing portfolio maintenance across systems of record, including LUCAS, in compliance with policies, procedures, and regulatory requirements
Conduct quality reviews and monitor key performance indicators to support efficient and well-controlled servicing processes
Recommend process or procedural improvements to enhance operational effectiveness and customer experience
Provide guidance, training, and subject matter support to less experienced servicing representatives
Participate in operational initiatives, system enhancements, and user acceptance testing as needed
Requirements
4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4 years of asset based lending servicing experience
2 years of accounting or finance experience
ABL / syndicated loan servicing experience
Ability to review and interpret complex wholesale commercial loan documents
Intermediate Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to exercise independent judgment to identify and resolve problems
Strong organizational, multi-tasking, and prioritizing skills
Nice to have
Ability to review and interpret complex wholesale commercial loan documents
Intermediate Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to exercise independent judgment to identify and resolve problems
Strong organizational, multi-tasking, and prioritizing skills