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Senior Commercial Loan Servicing Representative

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India , Bengaluru

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Wells Fargo is seeking a Senior Commercial Loan Servicing Representative

Job Responsibility:

  • Support end‑to‑end U.S. commercial loan servicing activities, ensuring accuracy and compliance
  • Coordinate and resolve customer service inquiries, acting as an escalation point for moderately complex issues
  • Review, interpret, and process relevant U.S. tax forms related to commercial lending
  • Handle syndicated and participated loan operations, including agent notices, rate changes, fee processing, and facility updates
  • Support secondary loan trade settlements, reviewing trade documents and coordinating with internal and external stakeholders to ensure timely settlement
  • Perform and validate daily and end‑of‑day controls, maintaining data quality and compliance with internal procedures
  • Collaborate with peers, partners, and managers to address issues, drive resolutions, and achieve team goals
  • Identify process gaps and ensure adherence to policies, procedures, and risk requirements
  • Provide guidance and mentorship to junior servicing staff to strengthen operational capability
  • Work effectively in a fast‑paced, high‑volume environment, prioritizing tasks and delivering high‑quality results
  • Maintain high accuracy in processing commercial loan transactions and daily deliverables
  • Complete critical end‑of‑day checks and ensure compliance with operational controls
  • Act as a point of escalation and resolve moderately complex servicing issues independently
  • Manage inquiries from internal teams, external customers, agent banks, and trading partners
  • Ensure timely and error‑free support for syndicated loans, including rate changes, notices, and fee processing
  • Support secondary loan trade settlements, ensuring trades settle within agreed timelines
  • Follow all policies, procedures, risk, and compliance requirements
  • Uphold strict data quality, documentation, and audit standards
  • Provide guidance and mentorship to junior team members and contribute to team capability building
  • Deliver consistent performance in a dynamic and high‑volume work environment
  • Demonstrate ownership, accountability, and professional conduct in all aspects of work

Requirements:

  • 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (for Europe, Middle East & Africa only)
  • Experience in syndicated and participated loan operations
  • Exposure to secondary loan trade settlements aligned with LSTA/LMA standards
  • Strong understanding of loan structures, pricing, and the loan lifecycle
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical, problem‑solving, and organizational abilities
  • Ability to resolve issues at both the immediate and root‑cause levels
  • Proven ability to work independently and also in a collaborative, team‑oriented environment
  • Ability to prioritize workloads, multitask, and meet deadlines in a fast‑paced, deadline‑driven environment
  • Demonstrated adaptability and willingness to embrace process changes and continuous improvement
  • Commitment to delivering exceptional customer service to internal and external stakeholders

Nice to have:

  • Experience in syndicated and participated loan operations
  • Exposure to secondary loan trade settlements aligned with LSTA/LMA standards
  • Strong understanding of loan structures, pricing, and the loan lifecycle
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical, problem‑solving, and organizational abilities
  • Ability to resolve issues at both the immediate and root‑cause levels
  • Proven ability to work independently and also in a collaborative, team‑oriented environment
  • Ability to prioritize workloads, multitask, and meet deadlines in a fast‑paced, deadline‑driven environment
  • Demonstrated adaptability and willingness to embrace process changes and continuous improvement
  • Commitment to delivering exceptional customer service to internal and external stakeholders

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 19, 2026

Employment Type:
Fulltime
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