Senior Commercial Loan Servicing Representative

• Processing of daily drawdown, rollover, repayment, prepayment, rate fixing and all aspects of the loan processing area relating to Agency, bi lateral, trade discounts and any other related facilities within LoanIQ system
• Claiming and collection of principal, interest and fees relating to the above products
• Review and clear control report exceptions
• Review procedures on a regular basis
• Provide solutions to operational problems and suggest improvement to the workflow
• Process self-audits on a quarterly basis
• Provide excellent internal and external customer service
• Ensure that all lending transactions are booked in adherence to loan agreement timings
• Ensure that agent notifications agree with the banks accounting systems
• Ensure that all tasks are processed to the highest standards in accordance with cut off times (Nostro payments, Treasury cut off times etc.)
• Complete daily cash reconciliations to a high standard, ensuring no aged items exceed agreed tolerances

• Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge of Loan Agency Administration and documentation
• Knowledge of Trade products and processing advantageous
• Good working knowledge of LoanIQ
• Customer-orientated in approach with strong communication skills and initiative
• Control mind-set who uses experience and initiative to proactively risk manage the business
• Ability to handle multiple tasks simultaneously
• Teamwork, organisational skills and ability to prioritise
• Proactive and self-motivated, eye for detail
• Proficient in the use of MS office including word and excel

Knowledge of Trade products and processing advantageous