Senior Commercial Loan Servicing Representative, Wells Fargo

Senior Commercial Loan Servicing Representative

Wells Fargo

Location:
India, Bengaluru

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Wells Fargo is seeking a Senior Commercial Loan Servicing Representative to service commercial real estate loans including construction and problem loans, provide direct customer service, support less experienced loan administrators, and perform complex administrative and customer support tasks.

Job Responsibility:

Service commercial real estate loans including construction and problem loans
Provide direct customer service and act as primary servicing contact for the loan
Support less experienced loan administrators in providing resolutions of inquiries and complaints
Determine appropriate course of action and conduct investigative steps to fully identify customer issues
Perform complex administrative and customer support tasks by managing daily schedules
Provide work direction to the team
Assist in setting performance standards
Recommend process or policy improvements to enhance customer satisfaction
Review moderately complex loan servicing documentation language
Book and fund new loans and modifications
Monitor collateral and prepare payoff letters
Release collateral
Conduct customer research and billing
Obtain insurance information and monitor ongoing coverage
Provide subject matter expertise and interpretation of procedures to less experienced individuals
Respond independently to complaints escalated at the highest level
Provide training and guidance to less experienced loan administrators
Perform quality assurance and approve the work of other staff
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment

Requirements:

4+ years of Commercial Loan Servicing experience
or equivalent demonstrated through work experience, training, military experience, education

Additional Information:

Job Posted:
October 12, 2025

Expiration:
October 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.