Senior Commercial Loan Closing Representative

• Support performance of less experienced staff and overall effectiveness of team
• Provide feedback and present ideas for improving or implementing processes and tools within Commercial Loan Closing
• Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures and regulatory requirements
• Perform complex legal activities for loan documentation that may also include documentation purchased from a third party source, internal staff and the Corporate Legal Group
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Work collaboratively with Credit, Sales and Legal regarding proper procedures and documentation requirements necessary to ensure accuracy with negotiated terms and ensure alignment with appropriate compliance standards
• Interact with immediate team and Commercial Loan Closing
• Interact with internal customers

2+ years of Commercial Loan Closing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience in commercial loan documentation, review, or closing support.
• Strong analytical skills with high attention to detail and compliance orientation.
• Proficiency in MS Excel, Word, and PowerPoint
• advanced Excel skills (macros/VBA) are an added advantage.
• Ability to work effectively in a fast‑paced production environment while meeting quality and SLA expectations.
• Strong written and verbal communication skills, with the ability to collaborate across teams and time zones.
• Knowledge of AI tools / prompt engineering is preferred and will be considered an added advantage.