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Senior Commercial Lines Leader

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Brown & Brown UK

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Location:
United States , San Antonio

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Bridge Specialty Group is seeking a Senior Commercial Lines Leader to join our growing team in San Antonio, TX. Reporting to the Executive Vice President, Managing Director, the Commercial Lines Leader is responsible for directing day-to-day Commercial P&C operations while driving new business growth and strengthening renewal retention. This role leads team performance and workflow management, ensuring seamless submission-to-bind execution, operational excellence, and a consistently high-quality client experience.

Job Responsibility:

  • Direct day-to-day Commercial P&C operations while driving new business growth and strengthening renewal retention
  • Lead team performance and workflow management, ensuring seamless submission-to-bind execution, operational excellence, and a consistently high-quality client experience
  • Maintain a strong understanding of all department products, services, and carrier appetites
  • Demonstrate strong problem-solving and conceptual thinking for organizational improvement
  • Oversee daily operations and ensure service standards for quoting, issuing, endorsements, certificates, and communication are met
  • Build and manage carrier relationships, conduct training (especially for new hires), and review production/loss ratios quarterly
  • Foster strong agent relationships and encourage cross-selling with other departments (e.g., Accounting)
  • Promote Brown & Brown’s culture, ensure audit readiness, maintain manuals, monitor workflows, and complete monthly surveys
  • Ensure effective use and accountability of outsourcing team members to meet production goals
  • Monitor for E&O risks, intervene as needed, and collaborate on incident and complaint responses
  • Assist with annual budgeting and track weekly revenue/production to meet monthly targets
  • Support marketing efforts, ensure timely distribution of materials, and provide staff for industry events
  • Handle staffing needs, oversee hiring, training, terminations, and conduct annual reviews with goal setting and merit evaluations
  • Actively participate in weekly CL and bi-weekly marketing meetings to report updates, share intelligence, and drive team engagement and morale

Requirements:

  • Active Property & Casualty and Surplus Lines license
  • Minimum of 5 years of supervisory experience in Commercial P&C underwriting operations or equivalent leadership role
  • Bachelor’s degree or equivalent professional experience
  • In-depth knowledge of all major Property & Casualty insurance lines with hands-on operational experience
  • Strong proficiency in Microsoft Office Suite
  • Excellent verbal and written communication skills with professional phone presence
  • Demonstrated commitment to exceptional client service and operational excellence
  • Proven ability to manage confidential and sensitive information with integrity
  • Strong organizational, analytical, and leadership capabilities with a growth-oriented mindset

Nice to have:

  • Bilingual proficiency a plus
  • Master’s degree (preferred)
What we offer:
  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off
  • Holidays
  • Preferred Partner Discounts

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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