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Senior Commercial Lines Account Manager

United States, Phoenix · Job Posted February 20, 2026
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Job Description

As the Account Manager for an assigned book of business, use appropriate judgment and decision-making skills to provide service for customer accounts and transactions, in support of the production and retention of the business. The Account Manager is responsible for building, expanding, and solidifying relationships with clients at all levels within the company and leading appropriate resources to address the client’s needs, including risk identification and resolution of underwriting or policy issues, accounting issues, claims issues, etc.

Job Responsibility

  • Provide service for customer accounts and transactions
  • Build, expand, and solidify relationships with clients
  • Lead appropriate resources to address client needs
  • Risk identification and resolution of underwriting or policy issues, accounting issues, claims issues
  • Working on CISR or CRIS Designation Program
  • Prepare summary of insurance
  • Insurance Coverage Review
  • Obtain exposure and operation updates
  • Get renewal applications and copies of prior applications
  • Order current loss runs and other documents
  • Submit to marketing department
  • Ensure Insurance Coverage Review is completed and sent
  • Bind coverage with carriers
  • Issue binders, auto id cards and order renewal certificates
  • Get signed forms
  • Provide or coordinate carrier services

Requirements

  • Property Casualty Licensed
  • High school diploma or equivalent
  • Associate's or bachelor’s degree in a business or finance-related discipline preferred
  • 3-5 years of insurance experience preferred
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • Ability to maintain a high level of confidentiality

What we offer

  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off
  • Holidays
  • Preferred Partner Discounts

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