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Are you passionate about defining and implementing commercial excellence programs allowing for best-in-class execution across global markets? Do you thrive in a role where you combine analytical insight, stakeholder collaboration, and commercial understanding to elevate commercial impact? Then you might be our new Senior Commercial Excellence Specialist at Diagnostics. In this role, you will get to work on all core aspects of how we are set up and execute commercially; defining global segmentation models, improving lead conversion, optimizing service sales and much more. You will be responsible for managing and executing your own projects in close collaboration with our sales companies, brands and global functions. Your work will directly support our global commercial strategy and enhance revenue growth, operational efficiency, and customer impact. The position can be located at any Demant Diagnostics site.
Job Responsibility:
Lead commercial deep dives to assess sales force effectiveness, funnel performance, customer segmentation, and targeting
Identify commercial bottlenecks and improvement opportunities, providing structured and prioritized recommendations to senior stakeholders
Help define standardized methodologies for performance reviews across regions
Partner with brands and sales companies to implement global Commercial Excellence frameworks, tools, and operating standards
Enable adoption of global models for sales, service, and marketing by supporting change management activities
Facilitate continuous improvement by driving feedback loops between markets and global teams
Provide data driven recommendations to leadership and commercial teams to support key decisions
Assist markets in executing commercial excellence priorities by supporting sales model improvements, adoption of new frameworks, and capability building through best practice sharing, playbooks, and commercial insights
Requirements:
A bachelor’s or a master’s degree in business, economics, marketing or related field
Some years of experience in commercial excellence, sales operations, sales effectiveness, marketing operations, or commercial analytics
Experience working in a global matrix organization (experience with MedTech or Diagnostics is an advantage)
Strong understanding of sales processes, lead management, customer segmentation, and commercial KPIs
Excellent stakeholder management abilities with high emotional intelligence and a collaborative, low ego approach
Strong analytical skills and the ability to translate data into actionable commercial insights
Experience building structured recommendations and presenting to senior stakeholders